This is the only store ive dealt with where instead of helping with what you want they try to upsell you in every aspect, my girlfriend wanted to switch to my plan and they told her her that her carrier wont transfer and that shed have to buy a whole new phone went to the ashland store where they transferred her with zero issue and she got to use her phone. Another time i tried to buy an iphone and wanted a specific one that was still current at the time and they kept trying to upsell me on the newest one that just came out at the time and wouldnt let me get the one i wanted without hassle so i left, please go find a different cricket store that can actually help...
Read moreDon't buy a phone here they will rip you off have you paying three times what you will pay at another cricket store for an upgrade, phone purchase. Go to Sandusky cricket store not here. Norwalk cricket price for an upgrade $250+ for the 2024 stylus 5G. SANDUSKY cricket price for same exact phone and upgrade $99. I have spent personally over $2,000 dollars at this store for phones for my son, girlfriend, and myself and I will never go back to this store again. STAY AWAY IF YOU DONT WANT...
Read moreI went to Cricket in Norwalk. Dustin was amazing! I switched carriers from Verizon to Cricket with 3 lines. He was so patient, kind and took the time to make sure everything was up and running the way it should be. If anyone is switching or needs help with their service in general go see Dustin at the Norwalk location, you...
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