Today I had to go to kohl's to get some church clothes for my kids. A women approached me and asked if I needed any help, I said yes and then was cut off with "do you have a kohl's card with us?" Now I know that they really pressure employees to push kohl's cards so I listened to her and said no thank you. She then said ok and just walked away and I ended up not getting any help. I got to the check out, and before another lady wrung up my items, she told me to put my phone number in the pad for "my rewards". I said no thank you and she said "buts it's for your rewards!" I said "I understand, but I'm not doing it". After that she rang up my clothes aggressively, I paid, and said thank you. All she said was "yep". No have a nice day or Thanks for shopping with us, just silence and she wouldn't look at me. Again, I know how they pressure employees, but it's no excuse to be rude. Kohl's needs to step up their game cause they're going to go bankrupt just like herbergers did if they keep pushing credit cards and not customer service. I won't be going...
Read moreI shop at Khol's from time to time and usually have a good experience. But be very careful they have NO online customer service for issue with there system!! I just ordered $100 of products after being in the store and buying a pair of shorts. I liked them so much I ordered more online. The physical store confirmed my new address of 6 months and the online app did when I was ordering as well. However, The order was delivered to an address 3 years old and they will not refund my money or replace my products to the new address. Even though they have the new address they claim I put in the 3 year old address and I have to eat it!!! It they do not fix it they have lot a customer and all my friends and family. I am so disappointed in Khol's and the horrible...
Read moreWelp, it's Kohl's so I saved nearly as much as I spent. That said, the deals were legit if overstated. They have coupons for 30% off or more along with deals on top of deals. This store is meticulously clean to the point of being shiny. My kids love picking stuff out and I dont mind because it's all reasonably priced. I just hope they stay in business, but I expect with the current rate of inflation, traffic will pick up.
Go here if you need some stuff, but also if you need to return anything you bought from Amazon. They have a free return service for Amazon goods and they will help rebox everything up and get you sorted for that return. It's probably the best kept secret of Kohl's. ...
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