Metro by T-Mobile — Local services in Oak Park

Unknowledgeable staff. Walked in to get a $25/month promotion hanging on the store window and he said it didn't exist and told me it wasn't hanging on the window (it was and still is). I pulled up the website and showed him the details of the deal and he 'found' it right away suddenly. He must have been dead set on me paying $40 a month because when I got the option I came in for finally, he threw on $10 a month insurance for a phone that he himself called old. That I did not buy there. He didn't offer the insurance or let me know I was paying for it. Thankfully I talked to a very helpful representative in China after i left and they were able to set me up with the plan I came in for and negate the surplus charges. I wouldn't go here if you could go elsewhere for metro service. Super unprofessional. Stopped helping me immediately after taking my payment to shoot the breeze with a local who wasn't in for a service. First time a sales representative told me to check it was working myself instead of calling the store. He just stopped helping and I had to ask am i good to leave since he moved on to a friend. Been a metro/t-mobile customer for nearly 20 years and this...

I came into Metro PCS I had nothing in my phone my phone was completely dead these people help me save all my contacts retrieve all my pictures you've got to come to this MetroPCS these people they are awesome I would highly recommend you to come into the store they saved my life my contacts my messages everything I had no screen on the old phone they cut me a deal I walked out of here one proud customer you've got to come to the store please come visit these people as a matter of fact I'd like to promote and help expedite...

Terrible pulled up to their location my friend needed to pay his bill and they are closed 6 minutes to 8. Thats just not right people definitely need their means to communication and to turn people around because its almost closing time is ridiculous. And let me be clear on this we werent the only customers there were about 3 other guests who had to leave because of this. I guess metro pcs just...