Regal Nails, Salon & Spa — Local services in Oak Ridge

Jason who was going to do my nails is unprofessional and rude. I requested to do an ombre and he rolled his eyes and yelled to his coworker what I wanted and rudly told me to show the picture to the lady they then said to soak my nails off and I would have to wait longer I said it was fine I would take the refill instead because I have been waiting for 45mins already, he said "no no he will do it" he proceeds to chop my previous set off aggressively and soak my nails off and immediately starts doing someone else's nails giving her his undivided attention when he agreed to do my nails, he would hop from chair to chair back and forward from the lady beside me to me, when he would sit down to attend me his tone was very rude and he was very rough with my hands throwing them down into the bowl of acetone and picking them back up, I then asked him why he's grabbing me like that and he laughed so I asked if the other lady working can do my nails instead he laughed harder and said "oh I'm not doing your nails" and walked away smirking, the owner apologized and asked me to wait additional time so she can do my nails but at this point I felt extremely uncomfortable with the customer service. I'm never going back. I walked away with chopped up nails and them soaking off my previous manicure that...

I won’t be going back here. They tried to push sns and gel on me 10 times, yes I counted, each and every time I was very specific I just want the traditional full set and a pedicure. I informed the tech who started my nails that I wanted just the tips painted with a little design on my ring finger and she doesn’t even finish they pass me off to someone else who does ok and makes jokes to make me feel better about the girls over pushing sns and gel but he starts to paint the whole nail and I said no just the tips painted with design on the ring finger, ok great paints the tips. Starts to put the clear coat on and when I go to say something he tells me no design your nails are to small for that. That was just the last straw for me so I shut up and let them dry already deciding I wasn’t going to go back because I know for a fact my ring fingers can have designs on them I have photo proof of multiple designs I’ve done in the past every single time. I’ve never not done a design with acrylics. Thank you regal nails for not listening to the client you have lost me coming back along with anyone I could...

If I could give this place a negative stars I would let me tell you I am here on vacation got my nails done with my mother at this nail salon let me tell you they charge for everything under the sun which I am not saying you shouldn’t charge for the value of your service however when approached about pricing they did not advise me that they would charge extra for the shaping of the mail so what should’ve been a $60 full set and pedicure ran me almost $80 that is absolutely ridiculous especially on my mothers birthday all she wanted was to be pampered for a decent price when we called and confirmed pricing Again we were not notified about them charging extra for the filing of the nail or for the nail been a little longer than normal it’s absolutely ridiculous next time I’ll just get my nails done before coming down here or I’ll go to the polished room in Orlando where I should have went the first time which is...