I just used their service in April, 2017. I purchased air tickets and joined a 10 days tour to Thailand, Singapore and Malaysia for a group of 7 in June. First of all, don't expect them to call you or email you with any changes. I received an email stating that my flight plan was changed, but on the day of my departure I found out that it was sent to me by mistake. Luckily, I called them before I headed to the airport becuase I could not electronically checked in my luggages. Then, I found out the email was sent to me by mistake. If I had gone by that email, I would had missed my flight from Myanmar to Thailand. Also, I specically asked about shopping tour and he told me was minimal, but they took us to gem shopping x 2, tailoring shop, latex product shopping x 2 and silk product shopping just to name a fews. Most hotles are average. Foods were average most of the time....
Read more孩子是亲人们的希望……疫情像一面放大镜,黑暗和光明、美与丑都放大给人看。在湾区旅游小何与我们的这些日子的服务中小片段中,我感受到了来自陌生人的温暖。疫情发生以来,滞留海外的学生面临两难的境地。美国疫情严重、学校停课,但回国机票却十分紧缺。我的小孩2021年11月20日购买了12月8日达拉斯直飞上海的航班。然而几天后,疫情形势变化航班被熔断,12月8日的航班不得不被取消。时代的灰落下,所有人都无法幸免。我18岁的小孩留学生或将滞留达拉斯,而哪里是人生地不熟,小孩1个人我们父母非常担心。改签将会造成高票价,住宿的花费,小孩单独在外,新冠肺炎的阴影,重新检测…………等等问题我们家长也无能为力。但是湾区旅游小何和他们的团队一个一个的问题解决好,小何打来电话帮助小孩改签机票,帮我小孩订好酒店,预约好当地的医院上门接送小孩,帮我小孩报告大使馆完成起飞前的申报和获得通行许可,12月8日凌晨1点30分,孩子顺利登上回国的航班起飞,一家人的心终于放下。在此感谢湾区旅游小何以及他们公司后台的同事!! Children are the hope of relatives... The epidemic is like a magnifying glass, and the darkness and light, beauty and ugliness are magnified for others to see. In the small and medium clips of the services between Xiaohe and us in the Bay Area these days, I feel the warmth from strangers. Since the outbreak of the epidemic, students stranded overseas have faced a dilemma. The United States is suffering from a severe epidemic and schools are closed, but there is a shortage of air tickets for returning home. My child bought a direct flight from Dallas to Shanghai on December 8th on November 20, 2021. However, a few days later, when the epidemic situation changed, the flight was cut off, and the flight on December 8 had to be cancelled. Everyone is not immune from the fall of the times. My 18-year-old child, an international student, may stay in Dallas, and I am not familiar with the place where I was born. My parents are very worried about one child. Changing the booking will result in high ticket prices, accommodation costs, children alone, the shadow of new coronary pneumonia, re-testing... etc. Our parents are also helpless. But the Bay Area tourist Xiao He and their team solved the problems one by one. Xiao He called to help the child change the ticket, book the hotel for my child, make an appointment for the local hospital to pick up the child, and help my child report to the embassy. After completing the pre-departure declaration and obtaining the passage permit, at 1:30 am on December 8th, the child successfully boarded the flight back home and took off, and the family's heart was finally relieved. I would like to thank Xiaohe Bay Area Travel and their back office...
Read more决定要办美国护照中国签挺匆忙的,能有湾区旅游帮助真的省力不少。旅行社经验丰富,服务态度特别好,表格无需自己填写提供材料湾区旅游签证部会帮你填写好,打印好,不懂的湾区旅游小何都会耐心指导,每个大环节,都会有人工作人员打电话再次确认信息,中国资料还有什么不足的,工作人员都会打电话再次提醒我们,很高兴能顺利拿到美国护照在疫情期间特殊签证,能回中国,找个靠谱的签证服务是非常重要的,加急件大概4-6个星期,普通件就很慢了,很开心拿到中国疫情期间特殊签证啦,再次感谢! Deciding to apply for a Chinese visa for a US passport was a hasty decision. It is really a lot of effort to have the help of traveling in the Bay Area. The travel agency is experienced and has a very good service attitude. You don’t need to fill in the form yourself. Provide materials. The Bay Area Tourist Visa Department will help you fill it out and print it out. If you don’t understand the Bay Area Tourism Xiaohe, you will be patiently instructed. Every major link will be called by a staff member. Call to confirm the information again. If there is any shortage of Chinese information, the staff will call to remind us again. I am very happy to successfully obtain the special visa for the US passport during the epidemic. It is very important to find a reliable visa service to return to China. Yes, it takes about 4-6 weeks for expedited items, and it is very slow for ordinary items. I am very happy to get a special visa during the epidemic in China....
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