I've been making jewelry purchases at D.A. Kozma for 5+ years. I always find them, Adrian in particular, to be incredibly helpful. They are extremely knowledgeable with regard to precious metals and gem stones. They are also unbelievably accommodating with assisting you should you have a specific need in mind. I wanted a particular style of earrings with a particular stone. Unfortunately they did not have anything on display fitting my request but Adrian made some notes detailing exactly what I was hoping to find. She took the notes, had a few words with the jeweler and came back telling me they could make them for me and they could do it today. At that point we picked out stones within my budget as well as a setting, agreed on a price and I was told they would call me in a few hours. 3 hours later, I received the call, went back to the store and picked up a beautiful pair of earrings made specifically for me. Actually they are a gift for someone else but you know what I mean. I have been treated this way, each an every time I deal with D.A. Kozma. They have certainly earned...
Read moreI can’t say enough good things about my experience with D.A. Kozma Jewelers. From the moment I walked in, I was met with kindness, sincerity, and a level of expertise that made me feel confident in their care.
Initially, I came in to purchase replacement parts for my watch, and the process was seamless. But what truly set them apart was their help with something much more personal. I brought in a pair of earrings that had been gifted to me by my late sister and asked for new backs. Not only did they take the time to educate me about different metals and explain how earring backs are custom-made to fit each pair, but they also guided me toward hypoallergenic materials that have completely resolved the irritation I was experiencing. Their thoughtfulness during such an emotional time meant the world to me.
The staff at D.A. Kozma Jewelers go above and beyond. Their knowledge, patience, and genuine care are unmatched, and I will be returning for all of my future jewelry needs. I highly recommend them to anyone seeking not just a jeweler, but a team of people...
Read moreOver the years I have purchased several pieces of jewelry. They have a wonderful selection of "one of a kind" pieces. Most recently my dealing has been with a ring that was a real "repair challenge booger." I took a ring to Kozma that is very sentimental to me. It had lost a stone. They replaced the stone and two weeks later I lost another or the same stone. Ugh! Again, they replaced the stone. Four weeks later, I lost another or the same stone. I took the ring back in for them to again and for the fourth time. This time they found that the "plate" or the place that holds the stones had a crack in it. If it hadn't been so sentimental to me, I probably would have given up. And because of Kozma's persistence in "making it right" (even though the crack in the plate wasn't their fault). I now have my beautiful and sentimental ring back on my finger with the confidence that the repair will...
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