Southside Grille & Deli — Restaurant in Maryland

Decided to try something new this year during our OC trip, so we picked a place off Google Maps. Started out well - clean, friendly place with a bunch of customers and a pleasant grill smell. Ordered the open faced solid white tuna melt on rye (seemed like the best pick, as it included a combination of some of my favourites), unsweetened tea, and redskin potato salad. My kid got the meatball sub, which he very much enjoyed and took the rest to go. The tea tasted like it had oregano or something like that in it so I was thinking maybe it was homemade. When I asked, I was told it was just Lipton tea out of the fountain. The tuna sandwich was okay, but not nearly as good as I had been expecting. The wavy chips were flat and stale and lifeless. I like pickles, and this is the only time in my life I can ever recall spitting out a pickle because it was so disgusting. I thought well maybe just a fluke so I tried the pickle off my kid's plate, but nope, still just as disgusting. The Redskin potato salad was very bland and watery. I did not finish my tea or chips or the potato salad, and if you knew me you would know how uncharacteristic that is. The final bill, all said and done, was about $50 and I felt like that was at least twice what it was worth. Sitting here now with an upset stomach. Definitely not a happy...

Poor customer service! Ordered a burger well done. When I got my meal, there was raw beef on part of my bun and my burger was very undercooked. The owner took the patty back to cook and it still came back pink! It took several attempts to cook it to well done. Then the owner explained they never know if the burgers are done bc they don't want to "touch people's food." What?! It's called timing how long it takes to cook a medium rare vs. a well done burger or cutting a small section in the middle to check! Beats having to send the same burger back 2-3x! Figure it out! while I appreciate the apology, nothing else was done. I've never had this many issues with one meal and not been offered a free drink or a discount for the inconvenience. We were nice enough not to make a big deal out of it and even leave a tip, but we will...

The one star is because the staff was friendly. Unfortunately the food was blah. I enjoyed the mystery flavored chips that came in the bag more than what we ordered. Our youngest son does not like condiments so we order stuff the way he eats it. We ordered him a $15 fried shrimp platter no coleslaw, no potatoes salad, just shrimp & french fries. We ended up with runny slaw which yes meant it was all over the fries and the 3 "jumbo" shrimp. My husband ordered a bacon cheese burger NO tomatoes. Pretty simple huh? Well the bacon was burnt and they slapped the tomatoes on anyway. For our other son we ordered him chicken tenders & fries, yup burnt the tenders. My Ruben had little sauce & more cheese than krut. Would not...