Craft Party Supply — Local services in Oceanside

This is a really tough review for me to write- I discovered Craft Party Supply almost 2 years ago... I'm a balloon designer and have used the brands they carry in many of my Ballon designs... Prior to discovering this shop, I would utilize Amazon for my clients... But I try and support local business as much as I can- Especially in the city I live in... But unfortunately, I think this will be my last time purchasing through them... I spent about $60 on balloons today (different colors, sizes and brands). I blew up 72 5 inch latex balloons and 90 percent of them popped with my manual air pump. I only filled to 50 percent capacity, so it wasn't an issue of overfilling... Many of the latex were deformed and had some discoloration as well... I drove back with the popped balloons, original packaging, my receipt and the 10 balloons that survived the 72 pack. I felt when I expressed this to the woman, she got defensive and questioned how they had all popped... I explained I filled them to half capacity with an air pump for a job tomorrow and that they stuck together and popped upon touch- She said they don't have issues with the brand and that they use the brand often... I then proceeded to tell her that I've been a customer for 2 years and that I've never really had any quality issues with their product other than the past 2 times I've purchased from them... She still seemed to question me, but She then offered me their more expensive brand to substitute... She discounted the original prices I paid and had me pay the difference... I understand that they need to compensate for the bad product, but ultimately, especially after being a loyal customer for 2 years, I didn't appreciate the questioning and defensiveness. The staff had always been great, but today, I felt that they didn't trust my word, even when I brought in the bad product, original packaging and receipt. I'd like to thank this shop for any past events they were able to help with, but I'll be getting my balloons elsewhere...

We love to support small business and are not the type to complain. This place had always been a good experience until this time around. We placed our order with Coco, she was rude when we came in to say the least. Thought she might just be having an off day. Today at pick up, we weren’t sure if we could fit all tables/chairs in one trip. Again dealing with Coco, and she was terrible. We were trying to coordinate a second trip that worked with our event, and within their business hours. Not only was she unwilling to help, it seemed like she was scolding us for wanting to find something that worked for both of us. Never have we paid for a service and felt like it was such an inconvenience. Maybe celebration planning is just not her thing. We will not be returning here because of her lack of friendliness and customer service. I recommend you take your business somewhere else.

Para los que no hablan inglés. Simplemente Coco es bien sangrona y mejor vayan con una opción...

We used Craft Party Supply to rent chairs for our wedding in October. From start to finish, this company did great. I had to ask a lot of questions from a distance (we live in NorCal but were travelling to SoCal for our wedding) and they answered everything politely and expediantly. My mom was able to secure our order and it was such a great deal! I'm so impressed with their prices. We rented 60 chairs and they were delivered on time and picked up on time as well which was perfect because we had a somewhat narrow window between the ceremony and reception so expediency was key. The chairs, pickup, and drop off all came out to just under $100 which is almost half of what some of the other rental places near by wanted to charge. Hands down some of the best customer service I've had and would absolutely...