Although I couldn't pass up a half price open box deal at another store for the same mattress, I was oh, so close to buying from Robert (Mgr) at this location. He was absolutely fantastic. He listened to my disabled husband's needs and my heavyweight needs (very specific and unique to our lifestyle) the helped us find the perfect solution.
My husband and I are jokesters and he rolled with it. Frankly I hate shopping and shopping and my husband has a 5 minute stamina. His pain was so bad that he wasn't having fun but Robert was still able to give us the information we needed to choose the perfect mattress.
We left to get our finances organized because it was 3x more expensive than we planned and I decided to go tell the woman at the other store we were going to buy from Ortho. Turns out they had the same mattress. It would have been ~$100 more but then the woman said the music words, "let me check to see if we have any open boxes in stock because it would be around 50% off." What, what?!
Soooo, they did have one. Not in a king but a queen. We sacrificed and went for the queen. The price was just too good. Had that mattress miracle not happened, we'd have purchased from Ortho hands down. I'm kinda sad I'm gonna have to tell Robert we're not coming back. But it's not worth $1500 ish just because he's a super great guy.
Go to Ortho. They will help you find what you want. Mattress miracles just don't...
Read moreI have been suffering from lower back pain for years. I have tried everything to help alleviate the pain: chiropractic, acupuncture, and exercise. After visiting my family for a few weeks sleeping on an air mattress, I realized my back pain went away. Then on my first night sleeping on my bed after visiting my family, the pain came back. That’s when I realized it was my bed. After doing some research, I learned the Tempurpedic is an ideal mattress for those suffering from back pain. The next day, I went to Ortho Mattress just to check out the mattresses, and within an hour I purchased, no, I invested in a Tempurpedic mattress.
Robert has been so patient with me. I was indecisive after my purchase questioning myself if I made the right choice. Rather than Robert telling me ‘yes’ to make a sale, he answered all of my questions and I concluded that I did make the right investment. I admit I was a high-maintenance customer and Robert was calm, polite, patient, and went above and beyond to accommodate my last-minute requests/changes. Thank you, Robert!
I am happy to say, I love my Tempurpedic mattress and the...
Read moreNeed a new Mattress....look no further than Ortho Mattress in Oceanside, just make sure you meet with Robert!
I had shopped my way through a few other stores in the area and received the Best Service By Far from Robert. I can be a difficult customer in that I know what I do and don’t want, but not exactly what that looks like when it comes to the options available. Robert was patient and actually Listened to what I was saying/looking for, rather than pushing what he wanted to sell.
After we had the mattress delivered and set up, my Partner slept pretty much the entire weekend! Now, Months later, he still comments on how well he has been sleeping and how much he Loves the new Mattress. I love the adjustable base for the nights that the snoring is a bit much, he loves it for comfy watching of TV.
This was my second time buying an Ortho Mattress, and when the need eventually arises again, I’ll be back for a third time.
Excellent service,...
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