Maui Hawaiian Barbeque — Restaurant in Oceanside

This used to be our goto place for Hawaiian plate lunch. Over the years as they have changed names (and probably ownership) the quality and taste seems to have gone down the hill. For me, as someone who grew up in Hawaii, the true test is how they cook the bbq beef and how they make the macaroni salad. My wife and I stopped here about 3 weeks ago and the mac salad tasted like it was washed in vinegar and totally inedible. Thinking maybe the chef is new, I convinced my wife to stop there today and mentioned to the cashier that the last time we were there there was too much vinegar in the mac salad. She said no they used lemon. But she apparently knew what the "problem" was; they must have gotten complaints about it. So today's mac salad doesn't have trace vinegar at all; in fact the taste lacks any kind of flavorful ingredient at all. It looks like there's mayonnaise on it but it sure doesn't taste like it. What you taste is the smell of a dried macaroni. As for the bbq beef, it's always been a little dry and a little salty. It tastes like it's marinated for several days. But at least the meat is of good quality ... not tough or full of muscles that you can barely chew on like some of the other restaurants who claim to be Hawaiian BBQ restaurant. I would encourage management to take their chefs to a place like L&L which serves real Hawaiian mac salad. I'm being generous by rating the restaurant with 3 stars because I know they can prepare better...

Stole my money. Top 5 worse restaurant experience. Wouldnt recommend to a friend.

Charged me twice at the register. Something hiccuped inbetween credit card reader and in-house sytem.

After i initially paid for my food the cashier told me to run my card again. I informed her that the reader said approved. She asked me to run it again. i informed her once again it said approved and i hope im not going to be charged twice. She said i would not. I ran my card again. it was approved once again and the system registered it.

Being concerned i was charged twice. i excused myself to a table to check my bank to see if i was charged twice. looking at my accout information it showed that yes i was charged twice.

I then went to the counter to show the cashier my bank information. I showed that i had been charged twice and that i would like my money back. She said No

I showed her again my bank info and the double charge. she said it was not her problem the system messed up and she would not give me money back. I should call my bank.

I tried to walk her through what happened and to please give me the money back. My bank is not who double charged me. We continued to argue but after 15 minutes of refusal i figured it best i leave so i could enjoy my now cold food that had miraculously become twice as expensive.

Im not sure what I can do but leave this review. The food here is great but beware of their customer service, they are a...

I’d rate this place a zero but I can’t. I’ve been cleaning all day and I wanted some take out. This isn’t my first time ordering from this place but they’ve disappointed me more than a few times now so I’m writing this review. Not only they got my orders wrong more than a few times now. The food quality is not so great. The kalua pork was dry and no cabbage. They messed up my loco moco. How do you not put gravy and eggs?! How do you mess that up? It’s hilarious to the point where I don’t have the energy to even get mad. And when I called to let them know, the guy in the end didn’t seemed like he cared. It was the same guy I talked to on the phone when I ordered. My sister picked up the food for me and she told me the customer service working in the counter was pretty rude as well. Sad because I’ve been going to this spot for over 5 years now. I wonder if management has changed? The service was never this awful. Me and my family will no longer be coming to this...