Based on previous reviews, I had high hopes for ProResults, but my experience fell short. The facility itself seems fine, but after a positive initial consult, the quality of care during my second appointment ensured I will never return.
Before starting PT, I was already doing a daily home exercise program. During my first appointment, my therapist and I discussed this, and I explained I was looking for assistance with my recovery in ways I CAN'T do at home. My therapist mentioned they would try cupping, K-tape, etc., starting at my next appointment.
I arrived on time for my second appointment and was left sitting in the waiting room for 10 minutes past my appointed time. A different therapist called me over to a table and began barking exercise orders at me ā the same exercises from my home program. She didnāt make eye contact with me once. I finished the first exercise, and she mumbled something about doing another as she walked away to assist a new client. I was left sitting on the table, alone. She never returned. After several minutes of waiting there like a fool, a second therapist, who was assisting their own client, noticed I was being ignored and picked up the slack. She tried to multitask with two clients but eventually returned to her original client, telling me to go stretch in a corner and then leave. As soon as I began my stretches, a third therapist and their client moved in on my space and stood over me until I gave up and walked out. No one watched my exercises, gave me direction, feedback, or advice, or ensured I was doing anything correctly. Iāve never felt more like a nuisance or that my recovery was an inconvenience to them.
I took time out of my busy work schedule and paid for the privilege of doing the exact same exercises I already do at home, with the added insult of no guidance or support.
I should be concerned about canceling future appointments, but I walked out of the office, and no one even bothered to ask me to schedule my next...
Ā Ā Ā Read moreI am thrilled to share my experience with Pro Results Physical Therapy, a beacon of excellence in the realm of physical rehabilitation and wellness. From the outset, Pro Results exudes professionalism, expertise, and a genuine commitment to their patients' well-being.
At Pro Results, every interaction feels personalized and meaningful. From the warm greetings at the front desk to the attentive care provided by the skilled therapists, it's evident that patient satisfaction and success are top priorities.
The therapists at Pro Results are not just experts in their field; they are compassionate caregivers who go above and beyond to ensure each patient's needs are met. I was deeply impressed by their ability to tailor treatment plans to address my specific concerns and goals, fostering a sense of empowerment and progress at every step of the journey.
What truly sets Pro Results apart is their dedication to achieving holistic wellness. In addition to traditional physical therapy techniques, they integrate a range of complementary modalities, such as massage therapy and personalized exercise regimens, to optimize results and promote overall health.
The facilities at Pro Results are state-of-the-art, providing a comfortable and welcoming environment conducive to healing and growth. Whether it's the well-maintained equipment or the soothing ambiance, every detail contributes to a positive and enriching experience.
Thanks to the outstanding care I received at Pro Results Physical Therapy, I have not only regained strength and mobility but also gained invaluable knowledge and confidence in managing my health. I wholeheartedly endorse Pro Results to anyone seeking exemplary physical therapy services. Kudos to the entire team for their unwavering commitment to excellence and transformative impact on their...
Ā Ā Ā Read moreI've been going here for awhile now and wouldn't change companies for anything! With Multiple conditions I'm Suffering from they handled it with More than My expectations with Improvements everyday With Kind, Skilled, Professional and observant Personnel you can Only get the BEST Physical Therapy with ProRsults! A small update that Needs to be Addressed. A few months ago I had a Sudden Crash on my Lower left hip and Down my left leg and it happened Literally over night. I was doing so well with the therapy that I almost felt 99% from a back surgery to relieve some Nerve Damage then one morning I woke and couldn't stand up or even tilt my head back without feeling like my left leg wanted to rip apart just below the hip and at the time KARLY was my therapist and when I limp in the office and told her what happened it was like she could read my mind and put me on the table with a pillow under my side and Carefully examined my Situation. So long story short I Literally thought I was going back to Surgery but with Karlys Knowledge and Professional outlook to my situation She Alone Put me Back together. That 2 months of Pain management and Physical therapy is the Reason I Prefer Her to be my Physical therapist. I'm NOT sure if she even knows/understands that I in Some way the Gratitude I have for her is Something I will Always Think about Because the Pain I went through is unexplainable. I understand that this is more of a Story than a Review But I had to let people know that ProResults is no joke and I'm Honored to be a patient. Okay...
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