5 Star Cards of Wisconsin — Local services in Oconomowoc

Update: Matt reached out to me, took ownership, and fully rectified the situation regarding the 4 cards that were graded. Thank you Matt for your honesty and helpfulness in getting this resolved. As such, I have changed my review to 5 stars.

Original Review: To say I am disappointed is an understatement. I came across some old sports cards while decluttering and brought them in to 5 Star to see if they would be worth anything. After going through all of the cards there were a handful that were able to be sold and payment was received. There were 4 cards that Matt said would benefit from the grading process. Those cards were sent out and graded in May/June 2025. On 7/8/2025 Matt sent me a Facebook Messenger message with a picture of the graded cards and we exchanged messages surrounding pricing. This was the last communication that I have had with Matt. I sent him a message on 7/29/2025, 8/14/2025, 9/8/2025, and on 9/15/2025 all with no response. Messages sent on 9/8/2025 and 9/15/2025 have been left unread by Matt. In addition to the messages, I have also called 5 Star Cards on 8/6/2025, 9/8/2025, 9/9/2025, 9/12/2025, and 9/15/2025. Each time I call I receive voicemail and leave a message stating my name, reason for calling, and my callback number. Still no response from Matt or his staff regarding my cards.

Long story short, be very wary of taking your collectibles to...

If you're into sports cards, you have to check out 5 Star Cards of Wisconsin. They make the whole process of getting your cards graded and sold so easy—it’s a total game-changer.

What I love most about them is how they take care of everything. You hand over your cards, and they handle the inspection, grading, and even selling. It's like a one-stop shop for collectors. No running around or stressing over details—they've got it covered. And their fees? Way lower than what you’d usually find. You get great service without feeling like you’re being overcharged.

Matt, the guy who runs the place, is awesome. You can tell he’s passionate about what he does and really cares about his customers. He works hard to make sure you’re happy, and he explains things in a way that’s easy to understand. He treats your cards like they’re his own, and that level of care really stands out.

Whether you're new to collecting or a seasoned pro, 5 Star Cards is the place to go. They’ve got great service, fair prices, and someone like Matt making the experience top-notch....

Sent 20+ sports cards to the owner, Matt, for inspection, grading and consignment services. It took me reaching out to him repeatedly for months to finally get updates and my cards back. Sent them to him in December and I still haven’t gotten my last cards back from him and it’s the end of March. He also auctioned off a bunch of my cards without asking for my minimum sell price, so I lost money on all of them without any input or updates. Horrible communication and service from Matt. I wanted to support local business, but I will never be back and will not recommend his...