This review is for the CVS pharmacy. I went in today, 3/20/2022, to pick up a prescription for my daughter that was sent over the night before from the hospital for my 1 year old. When I arrived the pharmacist (Beatrice, who claims is the manager and also the supervisor for that pharmacy) came up to the counter. She did have her child with her and notified me she had to bring her child to work due to lack of babysitter. I understood completely having 3 kids myself and at some point during their infancy have had to take them to work with me for the same reason. She informed me that my daughters RX was sent to another cvs located down the street from them, and then walked away to attend to her crying child. I stood there because I wanted to ask her if there was anyway of getting it filled there seeing that I was already there. She told me no because the other cvs was trying to fill it. So I called the other pharmacy and they let go of the Rx so that way I could fill it at the location I was already at. When I returned to the counter Beatrice was very displeased that she had to help me. She did not get up from her seated position behind the counter where I could only see here eyes and top of her head. She sighed very loudly and was very obvious that I was disturbing her time to watch her child. She asked for the date of birth and right away said they were out of stock. She proceeded to ask me what the RX was, I didn't know the name of it since the RX was sent directly to the pharmacy. But I was confused as why she was asking since she told me she was out of stock. She looked at her back wall (without standing up) and said "yeah , I don't have it". I was very upset. I have a toddler who has an incision on her buttocks with me who is very irritable...and she's giving me a hard time about getting my toddler her antibiotics for her incision. It's definitely not my fault she had to bring her child to work, and I was very understanding. But she was definitely projecting that in her work ethics and that is very unprofessional and wrong. As I walked away she said "I can order it if you want" I ignored her, because there's no way you can reason with someone who lacks common sense, empathy, and professionalism. Do and be better Beatrice. If you are the manager/supervisor you are setting the wrong example to those who you are designated to manage/supervise. Plus mom to mom be more empathetic to another mother (or person in general) you never know what they're...
Read moreI overheard this manager , I think her name tag said Tracy (I went and looked after the altercation) she was mistreating a vendor in the aisle right next to where i was. She had a very aggressive and stuck up nature to her as He was being completely polite and honest. Had to do with something about his orders and he was telling her he had to follow his company policy or he would get written up. So she ended up kicking him out of the store because it's "her store" and she needed him to break his company's policies to accommodate what she wanted. Like...who runs this place? I hope that young man took it up with target corporate or the BBB. I hate to see people abusing authority like this. I was just a nosey spectator but I have every reason to leave this review after overhearing and witnessing the lack of professionalism and dictatorship from Tracy the target...
Read moreExcellent Customer Service. Before going to store I called Electronics Department to verify TV was in stock. As I'd earlier been to Midland store, that online showed having TV in stock but didn't. He verified they had two in stock. When I got there the same young man, didn't get his name, only one working in department at that time 10:00 PM, helped me find the TV and checked on other item I was looking for. When checking out, the Cashier was very friendly and helpful. She showed me how to use the Cartwheel app to get the 10% offer I'd loaded. Even though it was late and close to closing time, both associates were very helpful and never acted like it was a bother. Unfortunately in Midland, due to staffing shortages everywhere, good customer service is rare. Excellent employees, wish I'd have gotten their names so I...
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