Device Pros - We fix iPhone, iPad & Android Repair — Local services in Olathe

2017/10/26: I needed a sim card tray for my galaxy note 5. I had looked at several places with no luck. Feeling as if my chances were getting slim and I would end up ordering online i walked into DevicePros in Olathe when they opened barn door. The young man said maybe; when he returned in one minute, low and behold one was in his hand. Asked him how much and he stated "give me a 5 star on our google reviews and its your!" Agreed to that and told him I would as soon as I got back to the house later today. So here it is! This young man I consider to be a scholar and a gentleman with his professionalism in customer service, and a down to earth attitude and personality. Something that is getting harder to find as time moves on. I didn't ask him but I would bet dollars to donut's this fine young man grew up close to the country in a small community due to his simple genuine good hearted personality. I will take all work I have in the future to him without question or hesitation! Thanks, good luck with your business and God Bless my brother from another...

I would recommend these guys anytime! So, to start, I bought a used, refurbished s10e Samsung phone from these guys about 5 years ago. They set me up; helped me transfer my data from my old Android to the s10e. They were very helpful and knowledgeable about it all; very easy to work with. It was a very good and smooth transition. It has NEVER had any problems! Fast forward to yesterday --5 years later-- I had a new A14 Samsung phone which I was having difficulty with. I was having trouble getting it to 'Factory Reset' so I could resell it. (Long story here because Xfinity said it was 'not compatible' with their system and I had to purchase an A15 from them. Don't get me started, I was actually quite frustrated with that situation!) Anyway, Device Pros looked at what I had done with the A14 (on my own). Listened well to my situation and instructed me ... correctly, I should mention here because I had to take it home to finish the 'Factory Reset'. Everything went great! I would recommend these...

Had them replace LCD screen and glass on my wife's iPhone 7. When I went to pick it up, the guy told me that Apple has new security feature that disables the phone when the screen is replaced. Now only way to use the phone is a factory reset. Since she hasn't backed it up recently, she will lose a lot of data. Why did they not tell me this would happen when I dropped the phone off? This is second screen replacement on this phone and didn't have this issue the first time. If they would have brought this up prior to replacing the screen, I could have tried to have it backed up first.

Update: Owner Derrick called me that night and we discussed the issue. He refunded my money but any data that hadn't been backed up was lost. In all fairness, I have used Device Pros several times in the past and have always had good experiences. Hopefully this was...