Harold's Cut Rate — Local services in Old Orchard Beach

Bought a swimsuit there for $43 and once I got to the beach I noticed the dye was coming off on my skin. I tried to wash it off with water and it was not coming off. I walked back to the store where I explained the situation and showed them my arms and back which were completely covered in blue dye and they said they don't do returns, which was not posted anywhere in sight nor was it on the receipt. They said they would be able to give us a store credit and when we said that we should receive a refund for selling a faulty product we were differed to another man. This man was outright rude to myself and my family and wouldn't even make eye contact. He said he would not accept the swimsuit back because he would just have to throw it away, basically saying he didn't want to loose the money. He just kept repeating that they never had an issue before and refused to acknowledge that they were in the wrong selling a damaged product. He had an awful attitude towards us and ended up ignoring us and helping another customer. I received no money back or store credit for the faulty bathing suite this shop sold me and I am appalled by the lack of respect for their customers. Will never be shopping here again and I can say the same for...

To Harold’s Cut Rate we ventured, seeking seashells and seaside oddities. Found some shells we did—authentic or Force-forged, uncertain. But to my youngling, they were treasures worthy of a Wookiee’s roar.

🛍️ A vast trove of souvenirs they offer—apparel, ornaments, beach gear, toys, and trinkets aplenty. A scavenger’s paradise, if ever there was one.

Prices? Balanced, they seemed. Neither steep as Mustafar’s cliffs nor cheap as a stormtrooper’s aim.

😐 Yet, warm the welcome was not. Asked for help, we did—received only sighs and side-eyes in return. Hospitality, this shopkeeper must still train in.

⚠️ Beware the return policy, you must. Clear it is not. Like many before us, one might leave confused and creditless.

🦀 Hermit crabs remain, but troubling it was… no water in their tank. A dry fate for creatures of the tide. A Jedi knows: to care for the smallest life, reveals the greatest wisdom.

In all, a mixed experience. Rich in goods, light in kindness. Enter prepared—and carry the patience of...

Harold's tried to charge us 4 times for the same purchase, shutting down our credit card. The card company called to say that the card was put on hold because the charge went through the first time and the company was trying to prevent fraudulent charges. We had used a different card to pay for the purchase but went back the next day with this new information to try to sort things out as we had paid twice for the same purchase. They refused to acknowledge that this had happened saying that they didn't receive a "piece of paper from the machine" so the charge never happened and that we needed to take it up with the credit card company. Well, Harold, just because your circa 1960 cash register didn't give you a magical print out doesn't mean that the charge didn't happen, because the credit card company verified that it did....