Earthbound Trading Co. — Local services in Olympia

We felt very uncomfortable in here. It's a shame because it's a cute shop and we liked the stuff. But every person I've ever known to go into this store has this issue and warned me, but i still wanted to check it out with my friend. Their business model is to treat every person that enters like they are going to steal. I understand sometimes shoplifters are a problem, but it's not fair to treat people like they're stealing. In no way do we look or act like thieves. My friend and I were approached every 5 minutes or less and they kept asking to hold everything we picked up at the register. There is no reason why they need to ask 20 times if we need help. My friend picked up a jacket to look at and they immediately came to him and asked to take it. They also held nonstop uncomfortable and disingenuous conversation with us as if we were going to steal. We saw them do this with every single customer in the store, not just us. I even overheard the owner (manager?)training a new person and specifically telling them to treat every customer like that to prevent stealing. We went in with the intention to spend a lot of money but we got so frustrated we only bought a few thing and went to a different...

I love this place, but last time I was here I was followed the whole time like they thought I was stealing. I felt very uncomfortable!!! As a POC I get followed A LOT in stores because of the stereotype. I’ve spend a lot of money at this specific store, you would think I would get a little bit more respect & space to shop without feeling uncomfortable. Hopefully you guys see this and make some immediate changes to how you handle loss prevention. Instead of following people around like weirdos. Next time I will go more public with...

My boyfriend was accused of stealing when he didn’t have enough hands to hold something and we got kicked out of the store it is ridiculous that multiple people have stolen from this store and they did nothing they stop my native America boyfriend and we were followed like we were criminals and we did nothing. I’ve seen one person specifically accuse everyone. They shouldn’t because they’re gonna lose customers I’m never shopping...