Banter by Piercing Pagoda — Local services in Olympia

My young daughter had been begging to get her ears pierced for six months, and we did some brief research on where to go. As I was walking through the mall with a friend, we saw the staff doing an excellent job with a different young child and doing both ears at the same time. Well, today was her fifth birthday and the very top thing on her list of things she wanted to do was get her ears pierced. So we went here. Jace was the worker at the kiosk, and explained to us exactly how it would probably go. We took some time to explain this to our daughter and her enthusiasm was unchanged, remaining at a solid 10/10 for excitement. Once we chose what we were doing and he explained everything to us, he explained everything very carefully a second time to our daughter and gently asked permission to proceed with every step. He treated her like he would any adult customer, and showed her where her piercings would be and made sure she was okay with the location. Once he got the go-ahead, he brought over the piercing gun, and discreetly hid it behind his hands so it didn't frighten our daughter. He counted down, and pierced the first ear. It went about as well as you could expect with a five year old. Jace gave us a brief break to console her, and waited patiently for her to be brave enough for the second ear. After he repeated the process, he immediately retrieved the secret weapon: a lollipop. Our daughter was thrilled and forgot all about her ears long enough for the initial pain to wear off.

Jace was a model employee that made our daughters day. He showed the professionalism and care that I would expect from a doctor's office. I 100% recommend anyone that wants to get their children's ears pierced (or their own) to get them done...

I had some issues with a single item return during a BOGO sale, and the store manager Della was insanely patient with me. We never did come to an agreement on who was right about the amount I should have gotten back for the one item, but we were able to work around it by returning the whole purchase and starting fresh. There were moments I was just plain ticked, and I'm sure she was super annoyed with me. But we worked through it together and I'm happy with the result! I even purchased some more items because she made me feel like I could trust her. I could not have been more satisfied with the final outcome....

Had a wonderful experience with Orlando at Olympia Piercing Pagoda. I went with 3 other people, and got multiple piercings. Orlando was professional and super nice. I went in wanting 1 piercing, but between the fair prices and good service, decided to go ahead and get a second piercing as well. Orlando was communicative about procedure and pricing, and cleaned and sanitized everything between piercings, even the chair we sat in and his face shield, which he wore in addition to a mask. My piercings are even, so I am happy. Absolutely recommend for your basic...