First Citizens Bank — Local services in Omaha

Some services have been nice over the past 2+ years, but there have been some major inconveniences. My card was cancelled because the bank found a scanner in one of their ATMs so my account could have been compromised. Then I had to go all the way to MIDTOWN to get a new card because there wouldn't be anyone home to sign for it during the day if they shipped the card to me. Plus I have received several security alert messages saying that invalid logins were used on my account when I would not have been trying to access my own account. I definitely don't have confidence in their security system at all. Plus, they stopped using their credit card services and switched everything over to a different entity so they must not have the most confidence in themselves either. I've already gone back to...

I was very upset yesterday due to the fact that their ATMS do not take deposits and I needed to deposit money so I would not get overdrawn. I received a call from the Farnam location and stopped in after work today. I was given the reasons why this is and given alternate ways of how I can deposit after banking hours. I am happy and content with the way this bank operates and I understand the reasons why. I want to thank the people at my branch for taking time to reach out to me and that they are all very nice and...

I would give a no stars if I could. DO NOT USE THIS COMPANY FOR EQUIPMENT FINANCING! They do not disclose their terms and end up adding on thousands in additional to the actual amount you think you are paying back. They also pack on some insurance premium bogus as a way to make more money. Check out their numerous other reviews with people saying the same thing on other websites....