Ulta Beauty — Local services in Oshtemo Charter Township

I was referred by a friend to come to Ulta. I made the appointment, same day, so I was excited. I was a bit nervous as it is difficult to spend so much money on hair. I usually do my own and until recently, I did ok. I got to the store 10 minutes early. After 3 hours of sitting, I couldnt believe how long this was taking. Little did I know I would be another hour and a half. I was cranky, tired and hungry. (Being there that long I wondered if there was a snack or pop machine in the store...no.) we rinsed my hair and blew it just dry enough to check the color. I just wanted to be home so I didnt want it styled. I was thrown off by how expensive your prices are but it needed to be done. I got home and walked in the door and told my guy not to look yet that I had to finish it before he could see it...I finished drying it, then flat ironed it AND OMG!!! MY HAIR LOOKED AMAZING!!! I posted a picture on Facebook and people are going crazy over it! Vanessa was so professional even when I was not being very nice! She explained everything and when I saw the end results, the world was right again! No more hats! She did exactly what i asked...i am a Bridal Consultant and i need to look like a professional. Mission accomplished! So all the time and uneasy feelings were instantly gone and it was so worth it! Thank you...

I went to the Ulta salon yesterday for a blowout. It was my first time. I don’t want to write this review to get anyone in trouble, I just want to warn anyone who may be scheduling an appointment with high hopes like I did. My stylist was very sweet but incredibly inexperienced. I have naturally wavy hair and she clearly didn’t know what she was doing. The hair washing process was uncomfortable because she used cold water. The products were great, I love Moroccan oil! But when she started to blow dry I could tell she didn’t have a technique. I gave her some pointers but she still was unable to get even one section successfully blow dried. After over an hour, I asked to leave. Even though my hair was unfinished. It was frizzy and wet and dry and had no shape. She was very apologetic. The manager at first didn’t give me a discount and wanted to charge me for the full $45. I didn’t mind because I just wanted to leave so I could redo my hair. Eventually she (rudely) came up to me and gave me $15 off. So I paid $30 to have my hair look the worst it has ever looked. What I would’ve loved is honesty. If you don’t have anyone who can do a blowout, don’t schedule the appointment. Also, if your customer is leaving with her hair looking as bad as mine did…maybe don’t...

I unfortunately went there for haircut. The stor was empty so I did not need to schedule an appointment. As a weman wearing Hijab, I asked for some privacy ( there was a good place inside we can use) The girl who will cut my hair welcomed my request, but Ashely (who seems to be the manager there) disagree and did not allow us to go inside while there was a women doing her eyebrow threading inside!!!! Ashly even wasn't looking at my face nor smiling to me !!! Every one was friendly and smiling except Ashley. Her body language makes me feel that I am not welcoming there! Is this how the manager must act to make the business success?? I don't think so. The girl who cut my hair was very nice. My haircut was very normal. It wasn't bad but there wasn't any expert touch!!. She even did not devided it to cut every layer seperately as usual!! She cut it very quickly it takes about 2 minuts only!! I wish I cut it by myself at home and save the 40$. I waill NEVER recommend this place...