Mimi's Prom — Local services in Overland Park

This is my daughter’s 3rd prom and my second child. I’m not a newbie to this season. We drove quite a bit to get here and the selection was pretty good. However, we didn't have the best experience. I felt it was high pressure. Every time I went to talk to my daughter, the salesperson chimed in, telling her differently. Ex: my daughter wanted a slit in the dress and I told her from experience it cannot be done and the dress lay correctly. The young lady salesperson pipes in oh yes….. I can give you a list of people who can alter the dress. I flat out know that it cannot be done and you went and told my daughter that it can. I didn’t get to talk to my daughter without the salesperson around. She didn’t get what she came for and was talked into something that didn’t look as perfect as it should. On my way home, I realized that it’s 45 minutes of sell, sell, sell any dress. There was no encouragement to give the dresses more thought and come back. I feel their philosophy is you get 45 minutes - pick one. I understand positive encouragement also, but even the managers walking around made it obvious that they compliment every dress on every person, when they weren’t being honest. It was like a song on repeat. I finally gave in to the pressure and got the dress. The system wanted me to give a tip! I was so irritated by then, I couldn’t get it to skip to no tip, so I offered the minimum 5%. Again, I should have walked away. I gave this many hours of thought post visit. I woke up in the middle of the night still irritated about it. It’s our last prom and am disappointed. Today is the only bad dress shopping experience we have had in...

My recent experience at Mimi's was nothing short of delightful, thanks in no small part to the exceptional service provided by Kaylee F. Her expertise regarding the store's extensive inventory was truly impressive. She effortlessly navigated me through the various styles and fabrics, offering insightful suggestions that perfectly aligned with my vision for the event.

Kaylee's warm and engaging personality made the entire process enjoyable. She was patient and attentive, taking the time to understand my preferences and ensuring I felt confident in my final choice. Her genuine kindness and infectious enthusiasm made the experience truly memorable.

I highly recommend Mimi's to anyone seeking a special dress for a formal occasion. And if you're fortunate enough to have Kaylee as your stylist, consider yourself lucky! She is an invaluable asset to the store, and her exceptional service elevated my shopping experience to a...

Sadly I'm not sure what the inside of the store looks like or if they're typically helpful. We were driving through from over 600 miles away. My daughter called several hours before as she had been looking for a specific Sherri Hill prom dress. The woman who answered told her they had the dress and in two colors she was interested in! What she didn't say is that they only show dresses by appointment. We take a detour on our trip and when we show up are told "I'm sorry we only take appointments. You can call the front desk and make an appointment." I explained we were from 600 miles away and she said "have a good night." Sure hope they start telling all customers that they're by...