Habitat For Humanity Coachella Valley ReStore — Local services in Palm Desert

This place is hit or miss with pricing, it does seem like prices have significantly started raising, I have found some great deals though. Yesterday while shopping there I found an awesome hanging lamp that would perfectly match a standing one I’ve already got at home. I brought it to the counter, spoke to the young man back there and said I’d like to purchase it but want to look around at other things. He said okay, and placed a “hold” tag on it. I found a few more linen type items and came back to the lamp and draped them over it, with the hold sticker clearly visible right on top. I went to try on some clothing and when I came back to my pile of hold items they were strewn across the counter and my lamp was gone. I spoke to the new lady behind the counter and with such an attitude she told me she just got there everyone else was on lunch. She was short and rude about it and seemed annoyed by my questions and told me to go walk around the store and see if someone had it. Whoever stole my lamp left behind the glass panel inserts for it. I obviously never found the culprit because they sold it to someone else. I asked the woman behind the counter if I could at least purchase the glass inserts and her response was “no, they belong with the lamp. Whoever bought it will probably be back to come get them.” UNBELIEVABLE. She told me I could write my name and number down if it happens to show up, but I know I’ll never hear from them. I’m...

I live an hour away from this store I used to come to this store because they had good customer service and great items and deals but today I came to the store I have to carry my own items because there were no employees around they were all standing at the front I am disabled at the age of 40 with the pacemaker and a medi port I informed them I was disabled and they said that they would be out that never came out so I carried my items to the friend but what got me upset in writing this review was the fact that at the end of it all I was 9 cents short on my transaction and had no more change and instead of allowing me to do it with a penny jar full of pennies the man said no I would have to put something back and so I did I put 2 items back, A couple of months ago I bought a set of mini blind for my back patio And I didn't open the package for 2 mos. I just opened it and there are no many blinds inside of it and I am past the return time this frustrates me I spent my money here got treated like crab had to carry my own stuff and got ripped off. So today I made a decision. I will never shop at Habitat for Humanity again. Please excuse the grammar as I am writing this using voice text while driving home stopped...

I would absolutely not come to this location. The guys working in the back dropped a stucco table on my car, denting it and then scratching it all the way up while trying to lift it off. The woman in the back mentioned the guy Tracy would contact me to make sure everything got resolved. He didn’t. I finally called and mentioned who was suppose to call me. He responded with, “this is the call, you need to contact your insurance company.” They were never gonna call me. I call my insurance and I ask them if by putting in a claim to fix the damage would it affect my insurance policy and she responded yes because the company is suppose to file it so it is on them and not on me. They wanted my insurance company to pay for it… they aren’t gonna do anything about the damage. I would say he should be fired but it’s probably the only reason why he has the job. Being a fraud to help the company not lose money. To think a donation place is suppose to be for...