Red Robin Gourmet Burgers and Brews — Restaurant in Rancho Mirage

OMG... LMAO.... I would not bring my family to this place.

Still amazed at the 4 and 5 star rewiews... take photos.. PLEASE. Show the real restaurant. It is sad that there are so many fake reviews...... Just train your staff properly! DEEP CLEAN THE RESTAURANT! MAKE IT SAFE FOR FAMILIES. AND serve GOOD FOOD.. If not.... close the place. If Red Robin is not in the business to do it right... get out of the business! ❌❌🤤😓 ....................................... This restaurant that should be CLOSE AND CLEANED.. and the staff retrained or FIRED. PEOPLE getting sick from a dirty/filthy restaurant and very poor employee training is not a joke. Photos don't lie... exaggerate .. or make excuses.. owners of this franchise need to take these issue's SERIOUSLY. ... right now there is a massive egg and romaine lettuce recall... because employees didn't CARE!!... people are sick.. some went into Kidney failure!!.. I am contacting Red Robin Corporation Inc. Riverside County Health Department. City of Rancho Mirage CA.

PLEASE LOOK AT ALL PHOTOS IN MY PROFILE ABOUT THIS PLACE....BEFORE BRINGING YOUR FAMILY/CHILDREN TO THIS RESTAURANT! Horrible experience! First of all the hostess said it would be 10 minutes to be seated. 3/4 of the restaurant was EMPTY! When we were being escorted to our table we realized she was sitting us next to a family with screaming children. We said we did not want that at all... She gave us a dirty look. .. she needs to be fired. We notice minutes later she did the same thing with a foursome of senior citizens. She gave them a dirty look.... she needs to be fired.

Our server Nick... was a joke. He said very little to us. Dropped the menus and walked away. No napkins... no silverware ... no thank you for coming... needs to be fired!

Food was a joke.... $35.00 for two burgers with fries and diet cokes... Diet cokes were offered to be refilled at the end of the meal...... NO MENTION OF DESSERT ...coffee... ... or a thank you... needs to be fired!!

Red Robin Rancho Mirage is FILTHY. Do not bring children here. People are going to get sick. SEE PHOTOS.

Gang Graffiti, urine, and filthy bathrooms .... Where do employees wash their hands? I HOPE I DON'T GET SICK!

Bar is filthy.... See photos.

Riverside County Health Department NEEDS to investigate this...

Small parking lot for this restaurant​, in front of it though shares parking from the movie theaters. As soon as I walked in I was greeted and asked my party size and seating preference. Inside of the building was very clean and the staff was professionally dressed and friendly.

We sat at a bar booth and ordered drinks. Tables were clean and there is a kiosk at each table. Our waiter arrived and introduced herself and made us aware of happy hour and specials, very informative.

I ordered a beer, miller light in a tall glass for $4.50. They do not have a real good selection of alcohol, im surprised red robins have typically always been that way.

I ordered a burger and it was pretty busy. Shockingly wait time was very short! The burger was excellent too. Only thing I do not like is if you get fries with your meal, they give you a very small amount of fried in a small silver holder. Fries with a meal are bottomless meaning you can get as much as you want, just be prepared to ask your waiter multiple times to get more. If they just served a normal chunk of fries like they use to in the past that is typically enough to satisfy your french fry hunger.

Prices are great for what is provided, defenitely a good value. Once finished with my meal I could pay with the kiosk and even split the check with guests through the kiosk, as well as enter rewards phone number and what not. This is a great options because one of my pet peeves at any restaurant is when you pay with a card, you have to wait for the bill to be brought to you, wait for waiter to process it, come back and hand it back to write a tip. Usually when im done eating im ready to go and get impatient.

Great visit overall with some minor issues such as the lack of fries offered. Not enough to ruin the 5 star rating that they...

I want to express my utmost satisfaction with the dining experience I had at Red Robin, and much of that joy can be attributed to the exceptional service provided by our waitress, Bianca. From the moment we were seated until the end of our meal, Bianca's attentiveness and friendliness stood out.

Bianca was not only quick in attending to our needs but also ensured that our drinks never ran dry. Her efficiency and proactive approach greatly contributed to the seamless flow of our dining experience. It was evident that she took pride in her work and genuinely cared about providing top-notch service to her customers.

What truly impressed me was Bianca's constant cheerful demeanor. She truly created a warm and welcoming atmosphere, making our time at Red Robin even more enjoyable. Additionally, Bianca exhibited a remarkable attention to detail, accurately getting our order right without any hiccups.

In a world where excellent customer service can make all the difference, Bianca truly excelled. I would not hesitate to recommend her to anyone visiting Red Robin. Her professionalism, combined with her friendly and efficient service, undoubtedly enhances the overall dining experience. Kudos to Bianca for making our...