We loved everything they had in the store - thought it was beautifully merchandised with unique items. We made the fatal mistake of buying art and multiple end tables & pillows to be shipped from Palm Springs to the east coast. We were told it was "easy" and "we do it all the time".
Despite what was supposed to be a roughly $800 charge for white glove door to door service via truck in 5-7 days, nearly two months later - nothing arrived because they put it on a rail car, pallet that they built for our items was broken apart and the merchandise no where to be found.
The company made good on the refund in short order, so I will give them that credit. They too were mortified by the experience.
I would ONLY recommend shopping there if you live locally or taking the merchandise with you. This company has very poor shipping experience and it was massively inconvenient to wait two months and still have nothing to...
Read moreWorking with Amy at Interior Illusions, Palm Springs has been an absolute pleasure. Her expertise, attention to detail, and commitment to excellence exceeded my expectations. She provided outstanding service from start to finish, delivering results that made a difference for my design project. I highly recommend Amy to anyone looking for interior design services. Her professionalism and dedication...
Read moreInteresting gallery style modern art furnitire store. Not so much to my personal taste, but the items seemed to be quality and some pieces were indeed fun. If you are into neuvo modern chic then give it a look see. I did like the giant metallic look iguana and a couple wall plaques and an alligator skin...
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