The Fitness Edge — Local services in Palm Springs

10/5/2023-Once again for the second time in a month, no employee is here at 5am to open the doors for the now 12 members waiting to work out. Nor did Ken the owner contact me the last time this happened. I have text and left a voicemail for Ken but no response this morning.

How can management allow this to continue?. The last time it happened the employee didn’t show up for one and a half hours and it was the manager Bree. She was suppose show up but not an hour and a half later!. What a way to run a business and treat members!

Update: Sunday November 19,2023 at 7:30 am, they were suppose to have opened at 6am, yet, again, no employee had shown up to let members in. Management cannot even get employees to open, once again.

Now according to the latest email, they’re going to charge even more monthly dues !! And for what? Raggedy equipment that is in dire need of fixing, recovering or replacing? Constantly dirty floors and equipment? Dirty bathrooms? Employees that don’t show up on time to open up or even show up at all? And an owner who doesn’t respond to members questions, concerns and ongoing issues? What a way to show how NOT to run a business and how NOT to treat your members properly 👎🏾

3/22/2024 update- for the second time in a week the employee (Bree the manager) failed to show up to open the gym, again, and members are left waiting for some to open up as I write this. The owner really needs to get a new manager/employees that can do these jobs and show up on time…left a message for Ken but it just went to voicemail, so we all have to wait around, again.

5/17/24 update: For the 6th time in 5 months no employee is here to open up at 5am. It’s so very discouraging. It’s also no way to treat your members and not a way to...

I started taking Zumba Gold classes here. Lots of fun and gets the heart rate going. “Gold” means it’s a less intense workout. Perfect for seniors. The instructor, Barbara, is excellent at providing both kinesthetic and verbal cues. (That is, she models the moves, but also explains them with words.) The playlist is an excellent mix of Salsa, Latin, Pop, and R&B. Because of an old injury, I’ve always been hesitant to join a gym. My fears evaporated from my first visit. I’ve been treated very well with kindness and respect by everyone. The Fitness Edge provides:

Classes almost every day. Some for seniors such as Zumba Gold (Th & Sa, modified dance aerobics), Gentle Yoga (Mo, We, Fr), and Aging Circuit (Mo thru Friday, gym equipment) Twice-monthly orientations: Trainer Michael on the second Wednesday at 11:00 a.m. or trainer Dan on the last Wednesday at 2:00 p.m. Plus classes for regular clients who want a challenging workout Mo thru Sa that includes cycling/spin, circuit, yoga, “body combat” Very well-quipped main floor with weight machines, free weights, elliptical, and indoor cycles. Personal trainers available with costs starting at $95 for 1-hour sessions and $85 for 30-minute sessions (with discounts for contracting more than 12 sessions) Some special classes have an additional fee, but most classes are included with the monthly membership. Great mobile app for booking classes. Key fob to scan when checking in. When class schedules change, the app is updated promptly.

PS: I totally respect that there are serious body builders who use this gym. I’m here to get stronger and more flexible. There is room...

My fiance and I got grandfathered into this place when it bought out palm springs fitness center. We wanted to cancel the membership because following covid we really didn't want the membership and had already bought our own home gym. They were also charging us from months ago (when covid didn't even allow working out inside a gym). We called to cancel and spoke to briana who was extremely rude and gave my fiance an attitude about cancelling, explaining that she had to come in person to cancel. My fiance calmly explained that her sister who lives with us has an auto immune and she did not want to risk going in. Briana then said she would cancel it herself. A month goes by and we see the charge for the gym on our bank statements again. We call and speak to briana who was rude once more. We ask to speak to a manager and a woman comes on and tells us that Briana has been there for four years and would never tell someone that she would cancel them over the phone and said that we needed to go online (which was never mentioned to us until now). We asked if they could refund our money because Briana had said she would cancel but didn't and they refused. It's really upsetting that in a time where people should be understanding, this place really shows their colors. A money hungry company that doesn't train their staff well and doesn't care about the people in their community. I doubt this place will last long. Take your business elsewhere. World gym, EOS, Planet fitness, Power of fitness, In shape, 24 Fit Fix, Anytime Fitness, The basic gym... literally go anywhere but here because the staff is rude and completely...