Loro Piana — Local services in Palo Alto

LP isn't for everyone, everyone has their own taste and assessment of value. We are lucky enough to be in a position to afford to buy any of the items they have, but honestly even I find some of the items prices hard to justify. I have no hesitation to say that the items that LP sell are exquisitely made from the finest materials, fabrics which feel great. Service is great and no pressure to buy. Look up the brand, if you feel it's something which aligns then make time and visit. Clothing like this needs to seem and touched to be...

Great customer service! Cashmere is an investment, especially when paying $1000-2000+ for a sweater. The staff was courteous and helpful without hovering or being aloof. The presentation of my purchase was a nice touch. LP’s attention to detail is one reason I choose them over Brunello Cucinelli. The same can be said of Stanford Mall. Valley Fair/Santana Row is closer, but the shopping experience is better...

Just left this store. Had the worst experience ever. The lady working there told my husband he could leave after my husband went inside asking for me. He walked in a couple minutes after I’d left and asked the lady working there if I was in there and she said, “they left, so you can leave”. This is horrible. When I walked inside she didn’t even offer to help me, I had to ask...