Creative Covers, Inc — Local services in Palos Township

I contacted Creative Covers, Inc. to obtain an estimate for a custom cover for the Hampton Bay Mill Valley outdoor sectional which is sold at home depot as no other vendor or company currently has a cover for this set. Once I contacted Creative Covers, they were very pleasant to work with and provided many options for materials. Hector was able to walk me through the pros and cons of each materials, the quality and the warranty of each material I was able to purchase for the cover. Once I decided on a fabric/material for the cover, I received the completed cover within about 2 weeks. I also ordered an ottoman cover for the set. The covers material seems to be almost completely waterproof. The material is thicker than any outdoor cover I have ever owned. In addition, to great customer service and a quality product, Creative Cover even added buckles to the bottom of the cover which go under the set to make sure the cover stays on when it is windy. Furthermore, they even put heavy duty grommets on the bottom of the cover for perhaps keeping the cover on during the winter where bungee cords could be used. Thus far, I am very satisfied with the material and the fact that since it is waterproof, I can leave the cushions on the set rather than taking them in and out for each use. They also put a vent at bottom of cover and ottoman cover to allow the cushions to breath. I believe the durability of this fabric will last many years. I will 100% purchase again in the future.

Great seller who has superior products to any other cover you will order online or find in the store. I was not expecting such a thick cover and am grateful I placed an order with Creative...

I am absolutely blown away by the quality work from this company! I purchased a Massive rounded outdoor sectional that almost creates 3/4 of a circle and reached out to numerous companies who said they would not be able to create a custom cover for the piece. I was beginning to lose hope that I’d ever find somewhere to create a cover, then I found Creative Covers. From the start, they were incredibly helpful and said they could absolutely make a cover fit for my piece! They then sent me a diagram to follow to take measurements and walked me through the many fabric options to choose from. They even sent me a coupon to use! I ended up choosing the Stamoid Light fabric in the color sand and I love it! The fabric is durable and keeps my cushions dry and the straps that snap into place helps keep the cover in place even on the windiest days being on a higher level! I was also so shocked that it only took a few weeks to receive my cover after placing my order! I couldn’t be happier with all of the staff I worked with and with the final product that I know will last me for years! I’ll definitely be using them again for all my custom cover needs in the future and can’t recommend...

Creative Covers exceeded all expectations. This company was referred to us by a company that we purchased uniquely shaped outdoor heaters to create custom covers. After confirming the dimensions of the heater (creative covers had never made a cover for this heater before), we proceeded with the order. Shortly after, we received our package and tried the new covers. They looked great, but some tweaks were required to suit our needs. I reached out to them and was in touch with Hector, the manager. He didn't hesitate a second to offer new solutions, with no hassle. He kindly took in what we needed, offered to create a temporary cover with new measurements with no extra cost, and sent that to us quickly to confirm the new dimensions and features, which were perfect. They then made all new covers so we wouldn't have to be without covers while new ones were being made. Hector made sure our order was promptly taken care of with exceptional attention to detail. Every transaction with them is smooth and 100% customer service driven. We will definitely use them again for any heater, outdoor furniture, or bbq...