Dingman's Collision Center — Local services in Papillion

Dingmans has always been tremendous part of my families history of needing things done whenever there may be an accident within the family, and knowing that we can take our vehicles to a place that we trust. If you look at my other reviews, you will see I always give reviews that are true and honest. and I am bringing to you just the same here in this review.

Dingmans is an amazing place to bring your vehicle, not only do they give you a great ETA, but they also get your stuff done they notify you they stay in touch they are in constant contact, they answer their phone when you call, if somebody has to call you right back, they call you right back truly. Dingmans not only does collision repair but they do other things the one on 120th and Maple. They do oil and service over there. I’m not sure if all of them do that but check with your local Dingmans or even this location and you will see That if they don’t they can send you to the one on 120th and Maple that will do your oil change. Have it done and be ready sometimes by the time you get off work. I used to be able to drop my vehicle off literally at the Dingmans For lunch and 3-4 hours later pick it up after work. It was like nothing even happened. It was amazing. The guy worked with on 120th and Maple. His name is Todd. This guy at this location’s name is Brandon. And he’s just as amazing. Dingmans is a family owned place, so working with them is way more incredible than working with some large corporation that sees you as a number to get from an insurance company instead of seeing you as a consumer coming to them for help during a time that you need so much someone’s help. Especially when it comes to insurance Dingmans deals with the insurance companies for you. They get the extra approvals if needed in a timely manner they stay on top of it they don’t let it slide. and as long as you work side-by-side with your advisor at Dingmans, this success of your vehicle being repaired is going to be phenomenal. I can almost assure you of that. But because I’m not an employee and I’m not the owner of the company I cannot say 100% but I can say 99.9%. You will be satisfied using Dingmans.I took my son there he’s 19 years old. Somebody hit his car while it was parked. He has a 2013 Infiniti as my family myself and my husband and other people I have referred went to Dingmans you better believe that I brought my child to Dingmans for the...

I had a very small fender bender in the driveway with our other car backing out of the garage. Scuffed the plastic bumper and slightly bent the fender on my wife’s Nissan Maxima.

I took it to Dingmans Papillon for a quote and they told me that they would need to completely replace the bumper and fender and it would cost well over a few thousand dollars. I made it clear I just wanted to pay out of pocket and not get insurance in the mix. I did not want to replace the bumper because it was only scuffed. No mechanical issue with it.

The guy quoting this kept pushing me to get insurance in so I can “fix it right” and he then quoted me $2,500 to “patch it” and touch up the paint.

I got other quotes from Levanders Body shop and Mikes Body shop in town and they both quoted $600-$700 for the same work. Further, both Levanders and Mike’s said to completely replace the bumper and fender and repaint and fade the paint to look brand new would only cost roughly $1500.

Dingmans seems to have a solid reputation but with this experience they clearly aren’t interested in small repairs that don’t cost thousands of dollars. They also wanted to charge diagnostic fees to check the Nissans computer before and after ( a $300 charge!) because he said when they work on the bumper the computer will throw “hundreds of codes that they will have to reset”. Turns out the car absolutely won’t do that. I have a mechanic background and told him right away that I didn’t think that was true or justified and he fought me on it saying that these nice cars require it and also requires “recalibration that would cost an additional $370”.

Very disappointed with how willing he was to lie to me about what he would “need” to do and what would happen just to charge me an additional $670.

Steer clear. I will try to post this review anywhere that I can attach photos of the cars damage and pictures of the quotes from all of the auto shops that...

I hate these kind of reviews. However I have to tell it like it is. I don’t know about everybody else but my experience was completely negative with Dingmans. My wife damaged or SUV on the fin that extends out from the roof over the rear window. The guy in charge told me that he had to research and call friends because he had never seen such damage like that before. Keep in mind that my wife backed up into a garage door. He called me back later on and told me to repair the damage it was going to run an upwards of $2300 and that’s because he said it may go up as the work goes along. I had a hard time believing that such a company with so many years of experience and being open for business fit so long never saw such damage and had to make calls for reference on how to repair it. That was the biggest hint that told me I was being played. I took it to two other shops and within 30 minutes and with me present both shops gave me an estimate of being repaired for under $500 and that the repair could be accomplished within a days work. That confirmed Dingmans dishonesty and failure to do business professionally and fairly. I would be very cautious using them and relying on them to providing a fair standard of...