The employees are extraordinarily rude here. Just the overwhelmingly bad attitude like I’m inconveniencing them by walking near them. Snotty, snide comments when I wanted to try my clothes on and asked them to hold the shoes I’d already tried on. All you had to do is set them with the rest of the stuff you hold for people in dressing rooms.
On top of that, there was only one checkout clerk while the line was wrapping around rows of clothes. Customers joked about how everyone in line had enough time to form lifelong friendships while we hated on Ross for being this painfully inefficient and cheap.
Penny pinching isn’t how you get rich. Look at Starbucks. They pay well, great benefits, stores are always staffed. And they’re the biggest, most recognizable brand in the world.
You cheap out on there experience and your almost-customers will never forget it. And they’ll definitely never return.
Oh, and the selection sucked. If you’re anything but a medium in women’s, don’t even bother. No smalls, no large, no extra small, no dress pants, no jackets. What’s the point? This experience was so awful I didn’t want you to have my money. So I generated more work for no profit by dumping everything I’d picked out in line and giving up after 25 minutes of waiting.
I’m sure your labor looks great and your employees don’t intentionally do a terrible job because they hate you so much. You must be sinking millions into waste. This is the least effective adhd efficient business...
Read moreA Mixed Experience at the new Ross. I recently visited the new Ross Dress for Less store located next door to The Cosmopolitan and Crystal Shops. Here's my take on the experience: The store is undeniably large, with ample space to explore. It's like a treasure trove waiting to be discovered. However, this spaciousness also means that you might need a map to navigate through the aisles.
While Ross offers a wide variety of clothing, I couldn't help but notice that they heavily catered to female fashion. The women's section seemed to stretch for miles, while the men's section felt like a cozy corner.
Now, let's talk about those annoying merchandise tag alarms. They were like overzealous party crashers—constantly chiming in when you least expected it. I half-expected a DJ to start spinning tunes based on the alarm rhythm.
Honestly, I prefer the Ross store up by Resorts World and The Encore. It's like comparing a cozy neighborhood café to a bustling city coffeehouse. The one near Resorts World feels more organized, and the alarm situation is way less dramatic.
The new Ross Dress for Less has its quirks, but it's worth exploring if you're in the mood for a fashion adventure. Just be prepared for those persistent tag alarms—they might haunt your dreams. And hey, if you're ever near Resorts World, give that Ross a try—it's a smoother...
Read moreI was at Ross yesterday evening around 5pm and witnessed the most atrocious customer service I have ever seen. I was at the check out line, which was very long and moving slowly as there were only 2 cashiers. Some of the customers who we later found out were Ross staff, cut in front of the line. One of the other customer's waiting in line spoke up to them about cutting the line. One of the managers (we were told by security her name was Tina) asked what the issue was. When the customer told her the other customer cut the line, she told her to drop her purchases, and to leave the store immediately as her business was not wanted. This manager humiliated the customer in front of the other customers, just for calling out the other customers who had cut the line. I have never seen such rudeness displayed by retail staff. After seeing how Ross treats their customers, I will never shop at...
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