Zero Gravity Massage of Las Vegas — Local services in Paradise

This is entirely disappointing. We bought a couples zero gravity massage. The expectation was my boyfriend and I would be in a private space sit in some chairs, recline, relax and enjoy. THE ENTIRE OPPOSITE OCCURED!! This place is in the lobby of a hotel, there was a woman there who seated us in our chairs that were in a space with 10 other chairs, there was very loud music on immediately. After sitting in our chairs, the woman gets far too close and starts pounding on the screen of the chairs. My boyfriends massage starts and the seat has not extended AT ALL, he is 6’5’’, his knees were in his chest while he’s basically laying on his back exposing his discomfort and she just keeps pounding on the tablet and being very loud, this lasted 20 minutes. After I suggests he try a different chair and got the same if not worse result I said I wanted to leave. We call the number and politely explain that we had a terrible time along with the issues we had with the chair, he then gets an attitude with us and tells us we should have done what we were told and called him to ask him OVER THE PHONE how to set up the chair to help him fit properly but we didn’t and that’s why we had a bad time... really weird to have an employee there and still need us to call you. And if there is a height limit, which on the site and every ad we saw there is not one, they should probably provide that disclaimer. Would not recommend, instead go to the mall, spend five bucks and live your best life, so not...

I saw an ad online for Zero Gravity Massage in Ft. Wayne, IN online and thought it sounded great and wanted to check it out. First of all, I have to say the massage chair itself was more then I expected! The chair alone I would give a 4 out of 5. When I received my confirmation after reserving my time, I received the address and GPS took me there without a problem. This is not a great area of town and it is not in a highly visible area which made me very uneasy. If it would have been dark, I would not have went through with it!

The instructions stated to call when I got there. There were no signs or any indication of the business. I called and got a message saying to text them and they would call back. They called back quickly but since there was no indication of Zero Gravity, I had to ask where to enter and the person I was talking to had obviously never been there because they did not know. Eventually, she was able to assist me in getting in and guided me up the stairs to a “suite”. She let me in and then locked the door behind me. She explained everything very well and I was able to get into the chair, make the proper adjustments and begin my massage. I am not a person to be scared for my own safety but this truly made me question my safety! I could not recommend this to anyone in its current location and operating style. I think more research should have went into the location and suggest that this would be a great addition to a...

(Atlanta) Awful. For starters, my husband bought a Groupon. He tried to book for Valentine's Day, where he said they had a ton of openings. The Groupon had no restrictions, but the person on the chat said "no, because we can make way more money from someone else paying than letting you have the appointment." Really? Why not just say we couldnt use it because of the holiday & let that be it? I was so mad, I went into this thing angry but I was determined to give it a chance. Got to a sketchy office building, where we were remotely allowed into what was basically a copier room, with 2 chairs, a non-working TV, and a fake fireplace. There is no attendant. No candles, no aromatherapy, and it was freezing in the room. You have to clean the chairs yourself. You sit with a pre-programmed Thai massage. The heat of the chair wasn't enough to take away the chill of the room. And, the left arm didn't function properly on my chair.

The whole purpose of a massage is for the relaxation and pain/stress relief. This experience gave us neither. I worked in the spa industry for several years. It's about the experience as a whole, and this was seriously lacking. If you want to test drive a Vegas chair or love massage chairs, then you'll probably like this, but it's no...