I've never been to this store personally, always dealt with online orders and payments. I make my payments sometimes every other week not always weekly. I have paid off one piece of furniture and almost done paying for my last piece which only has a couple hundred left to pay off. So I've spent a couple thousand paying off this furniture. Now it seems they want to harass me if im a week late on my payment. Which seems crazy since its almost paid off. I don't remember his name (maybe Miguel?) but one of the employees came to my house walked around to the back of my house and walked up to me and my husband who were sitting on our couch in my carport, and didnt even ask for me just assumed I was who he was looking for although he's never seen me before and just immediately started rudely speaking to me about my furniture payments and that I'm behind. I told him it gets paid every time and I only owe less than $400 at that time. My payments are roughly $45 a week. I sometimes skip a week due to my income as I am commission only but its ALWAYS paid...My husband told him he would get paid the next day and would make sure it was paid and that was not good enough for this employee. He continued to argue with me about the payments until my husband who was recovering from the flu told him to stop arguing with me over him. I understand they need their payment but when I have paid them thousands over the last year and already paid off another piece I was making payments on you would think they would just send a reminder that its due and not harass you and try to act intimidating. Not even a month over due literally 10 days!!! I will never order anything from this location ever again if I even order from Rent-A-Center at all in the future. Trash way to treat customers who almost have their...
Read moreThe worst customer service possible!!!! They didn't have what I wanted so told me to go online and pick the one I wanted got told it would be delivered Wednesday and when Wednesday came I got told they didn't send the hardware to put it together and that it would be Thursday before they could deliver then Thursday came and I was told q completely different story that now they went to go get it and it wasn't there and now today is Friday and they just brought me a bed a dresser and a nightstand that I specifically told them I didn't want like what is going on. This is a response back to whoever commented you want find my name in ur system bc I refuse to use yal anymore it's in my husband's name an we are still stuck with this mess it makes no sense and his name is ,Matthew sikes now you can check your...
Read moreHave been told for over a month now that we was going to get the bedroom set that we wanted then last week was told they would be here before 4 never showed when ask why they said they couldn't find all the parts then was told today it would be between 1-3 at 230 they call an get the payment and said they be on there way and yet here we are still nothing and still the same old run around and it's under my husband name Matthew sikes bc last time I left a review y'all tried to act like y'all had any idea what was going on so basically I'm saying don't do business with rent a center on Clarksville st it's the most unprofessional business I have dealt with in...
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