What a great experience! I drove here, thinking that this store provided gift wrapping services, as I brought a package that I wanted to get wrapped. When I arrived I was politely informed that they only offered gift wrapping products. After explaining to the sales assistants that I needed help with gift wrapping, Olivia, Michelle, & Valentina jumped into action..... Michelle helped me pick out the wrapping paper, some bows and tissue..... We also looked online for instructional gift wrapping videos.... The gift wrapping turned out to be really impressive looking ..... They went above and beyond for exceptional customer service. The place has an incredible variety and selection of everything you could want for small gifts and gift wrapping products ... And the service was...
Ā Ā Ā Read moreI have been shopping at this store for years. My encounters with the staff have been genuinely positive, except for one employee. This review is specifically for Lucy Y. I have had several unpleasant experiences only with her. However, today, was far worse. Lucy Y became flustered while I was trying to use my coupon and proceeded to berate me in front of an entire group of customers. She screamed at me, while walking away from the cash register, and calling me nasty, as she headed towards the back. Everyone, including myself, stood in awe and shock. I want to thank the other employee who quickly came to my rescue, apologized for her behavior, and further assisted me with my transaction. I am deeply offended by her behavior and did not deserve to be treated in...
Ā Ā Ā Read moreI have been very pleased to be able to find so many different categories of gift items from collectibles to inspirational to "just fun & gotta have it". Whenever I am in there for a card or a gift the staff is always friendly and welcoming. Stephanie is one of the reasons I have been able to find so many unique gifts that really fit the person I'm looking for. She is always there to give suggestions and has definitely made the tie breaking decision on several occasions for me. š Based on the extensive selection of cards, collectibles, ornaments, some very cool home decor items, and so many new things popping up everyday-- And the staff! --- I would say Amy's is one of the best all round Gold Hallmark...
Ā Ā Ā Read more