Diamano Jewelry — Local services in Pasadena

Let me start with saying I couldn’t be happier with Nick’s work and customer service. He made what should have been a very stressful process into a positive and smooth experience. And it was all worth it once I saw my fiancées smile when she saw the ring once I proposed.

I’ve dealt with many jewelers in the past and I know shopping for an engagement ring is a very personal experience. Building rapport and trust with the jeweler is a very big part of the process for me. This is where Nick stood out when I showed up with my girlfriend at the time. She was very specific in what she wanted and Nick assured us he would do everything in his power to make her picture of the ring come true. Only problem was I couldn’t come in to the store to hash things out since I live on the east coast. However, this was never a problem throughout the process.

Once I decided to go with Nick he called me to find out what I wanted for the ring. After spending about 30-45 min on the phone with him I knew he understood what my fiancée and I wanted. I figured it would have taken a while to find the right oval diamond, but Nick came across one that turned out to be perfect. Of course there were bigger more expensive diamonds out there, but he told me that this was the perfect diamond for my ring. He sent me pictures, reports, and videos of the diamond which allowed me to see what he was seeing.

Once we had the diamond he then started designing the ring and matching band. Being able to see computer-aided designs (CAD) helped me get a better idea of everything. Of course I had an idea of what it would look like, but seeing the CAD brought it to life. After going back and forth through emails and texts and a complete redesign of the initial CAD, Nick was able to design exactly what we had in mind. But the process didn’t stop there. He sent me pictures of the ring from when it first came out of the oven, to polishing it, and the final product including close ups of the engravings. This helped me feel involved with the process and know exactly where we were with coming up with the final product.

Overall working with Nick was amazing. He made an image in my head in to an actual physical object. I was hesitant to work with a jeweler on the other side of the country, but Nick alleviated any fears I had. The ring was perfect and exactly what my...

Diamano Jewelry is a beautiful and amazing family owned business and Nick the owner has excellent taste in jewelry that's hand crafted in their local workshop. I never right reviews and felt I needed to write one for this store. I was looking for something special for my wife's birthday, I shopped around both online and in stores in Pasadena. I just couldn't find anything that I thought my wife would like. Shopping for her is a bit tough since she hates surprises. We were at dinner at Roy's Restaurant across the street when I saw the sign Diamano Jewelry. After a great dinner my wife and I walked into the jewelry store and we were greeted by the owner. We looked at the jewelry and my wife took a particular liking to one of their creations. I took a quick picture of the tag with my phone. Then on Saturday I came in and purchased the piece from Nick. Great jewelry store and...

Hands down the best customer service ive ever had. First time i came here was to sell some gold after everywhere was went was offering me pathetic amounts. Went here and got more than double the amount other stores offered. Ended up talking to the owner Nick and decided to have an engagement ring made there for my soon to be bride. He custom made a very complex diamond ring for me with a georgous center stone for an amazing price. Went back a second time and purchased a wedding ring. Just had them make my wedding band which was once again a complex piece custom made to my exact specifications. Turned out awesome and at an amazing price. Im so glad i found this place, I'll never buy jewelry any where...