My daughter has a MacBook Pro that she uses in college. Being a "PC Guy", not only have I found Macs to be ridiculously expensive, but definitely NOT user-friendly when it comes to repair and maintenance. Many argue that "it's worth it, because Macs don't break". Well, my daughter's did, and with huge projects looming for her to finish her senior year, the pressure was on to get her Mac fixed----and quick! A shop near her college gave it a quick look and declared it a "battery issue", which would take over a week to fix. After making a quick call to Josh at ComputerTech USA, it was clear that I had to get my daughter to retrieve her Mac from that shop and get it to Josh. I'm so thankful we did!
Josh not only offered some great advice over the phone to help me diagnose, and possibly cure, the problem, but he helped me fully understand the challenges in repairing Macs. When it became clear that the problem was serious (NOT a battery, contrary to the other shop), we left it with Josh to diagnose. Their diagnostic fee is very reasonable (much less than any other shop I spoke with) and in short order, Josh nailed down the problem...a logic board and power port. He was very happy to spend lots of time with me on the phone explaining the issue, the options regarding repair, and worked hard searching for parts (the logic board being the most expensive) that would not bust our budget (very hard with Mac parts!)
The end result: a fully-repaired Mac that is better than it ever was, and works perfectly. Josh (and Nick) bent over backwards for my daughter, understanding the pressure she was under at school. He was kind, considerate, and definitely customer-service focused. He earned a long-term customer.
Good computer repair places that don't over charge are hard to find. Add to that one that treats its customers with kindness....and it's almost impossible....except you will find all that at ComputerTech USA. ...
Read moreAbsolutely fantastic service! I have been working with Josh at Computer Tech USA in Newnan for a couple of years now. My first issue was a badly crashed hard drive while I was in the Atlanta area (I live in Phoenix, AZ).
After I had checked with a couple of other computer repair stores that said it couldn't be recovered, Josh was able to fully recover all of the files. Since then, I have had all my computer issues fixed by Josh and he always gets it perfect. I travel a lot, so damage to my laptops and program corruption happens from time to time and Josh has always got me back up and running in no time. I actually have traveled to Newnan just to have him work on my computer, it is that worth it.
I don't think you can go wrong by having your computer issues handled by Computer Tech USA and pricing is very reasonable. I know I have been extremely happy with all the work I ever had done there and have honestly felt "saved" a...
Read moreI visited the Computer Tech USA store in Peachtree City, GA late last year after speaking briefly with Justin over the phone. I was attracted by his straightforward, no-nonsense, helpful manner. I was really concerned about my pc and how it responded. I had been getting many unsolicited pop ups and error messages which I did not understand. I suspected that my pc had been contaminated by malware and other unmentionable computer 'bugs'. I left my computer with Justin for a thorough diagnostic session. I felt that I would get results. I was correct. Today, my computer still runs properly because of the corrective measures taken by Computer Tech and because of the manner in which Justin instructed me to routinely scan and monitor my unit. I could not be more pleased. I highly recommend Computer Tech...
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