francesca's — Local services in Pembroke Pines

I love this store however I felt compared to leave a review because I have had my heart broken twice by their clothes. The stores in themselves are so nice to go to. People are nice and they sell so many cute things. I recently purchased a romper. Tried it on in the store and it fit perfect. I wore it in the night to dinner and it broke and I am not talking about a little tear no I mean like it ripped a huge hole in it and I was like OH NO..... Beyond repair. Now we know that this store doesn't sell cheap clothes so I was out 69 bucks. I then went back the following week and brought a nice long sleeve knit top. Well second time wearing it to work and i noticed two holes near the bottom. HOW AND WHY? I sit at a desk and have little movement. it did not get caught on anything and its just so odd. So now I am out 40.00 for the shirt. I will always but little things here but the clothes is a NO GO its like cheap clothes that they sell for so much money because its a little...

I had such a wonderful experience with Sofia she’s amazing at Francesca’s. She is truly amazing and staff—so kind, professional, and welcoming. From the moment I arrived, they made me feel comfortable and cared for. Their warmth and attention to detail made the experience extra special. Thank you, Sofia, Vanessa, and Emily , for your kindness and outstanding service you are...

The staff desperately need attitude adjustments- Zero customer service offered while I was shopping. Had to “interrupt” their 3 way conversation to ask a question and was met with dirty looks and laughter. After their horrible display of audacity, I put the over $300 worth of clothes I intended to purchase down, and left. I will gladly never step foot in this...