francesca's — Local services in Perrysburg

On Friday 6/6 me and my fiancé went shopping in Francesca’s. while we were looking around it was fine the girls working there were just on there phones not really paying any mind to us. When we went to go check out I handed them my item, and they said nothing but your total is… I was kind of irritated that they were on their phones. They didn’t greet us. They didn’t ask if I had a good experience. They didn’t ask us if we found everything alright. But the icing on the cake that made me write this review is after i checked out my fiancé saw something and asked what it was and no response. They had their nose in their phones. BUT then I went up to the counter and loudly said what is this and what do you use it for. STILL NO RESPONSE! I was shocked especially because I’m there age maybe younger and i know better than that. Maybe this is a management issue or maybe these girls were taking advantage of their boss not being around. One thing I can say for sure is I’ll probably never...

Very disappointed! As a manager myself, the customer service from this boutique was not the greatest! None of the female associates acknowledged our presence, or asked if they could help us. I notice 3 at one time at the registers, whispering and acknowledging other customers, while we were ignored! The boutique is very small with scarce sizes, for this location. We miss the Monroe St. location in Toledo, in my opinion was better with customer service and their selection. Also, the club membership could not be access for new members, due to internet issues. Horrible! Will not shop here and...

I ordered clothes from the online store back in June. I never received the order, although it said it was delivered. I checked with neighbors, checked side of home, etc all the things they tell you to do. I wrote numerous emails to the costumer service, and never once received an email back. I would give 0 stars if I could. Be cautious about wasting your money on something online, because if you don’t get it looks like you might be out of luck. Will never order...