Gold Rush Jewelers - Petaluma — Local services in Petaluma

When I first decided to visit this place, I was already tired from checking out many rings in other stores. I had this feeling that maybe I wouldn't find the perfect ring for me because of my earlier experiences. But this place was different. Right from the start, two warm-hearted ladies greeted me. Even though there were so many options, they seemed to understand what I was looking for.

The best part? I didn’t even have an appointment, yet they didn’t rush me. They gave me all the time I needed. I tried on a lot of rings, and they were right by my side, offering suggestions and understanding my preferences. They also showed me other items, but I was mainly interested in the rings.

After spending a good amount of time there, my patience paid off. I found the ring that was just right for me. It was like it was waiting there just for me!

What makes this place stand out is not just their vast collection, but also the people who work there. They're genuine, understanding, and go above and beyond to help you out. If anyone is in search of a special ring (or any jewelry) and wants a personal touch with excellent service, this is the place to go. I'm grateful for my experience there and recommend it...

This is THE jewelry store to go to for anything jewelry connected. Not only are the people incredibly nice and knowledgeable, they are patient and very, very kind.

I brought in some old jewelry to get an assessment of what I had. Some of it was my Grandmother's jewelry. I was so surprised to learn that these pieces had diamonds (the jewelry was so dirty), and that there was quite a bit of value in each piece. Aside from spending time with me and explaining each stone, they cleaned my wedding ring and replaced a pearl in another ring. I am going to be taking a lot of my jewelry to them next month because I trust them and know I will get straight, honest answers to my questions.

They have gorgeous displays of rings, watches, necklaces, earrings, and everything is of high quality.

Terri is the owner and she is...well, she's a gem! Elise was so helpful to me as well. Every person there is just wonderful. I can't say enough good things about Gold Rush. Thank you for the excellent service and...

I brought my dive watch in because it had a moisture leak, and because the bezel was rotating freely instead of one way. I informed the person helping me of these issues. She asked for help from another employee. The watch was ready in a short time, but the bezel was not fixed. The person helping (the person who had previously helped the first employee) said I didn't mention the bezel. I vividly recall telling both her and the other employee. To me the bezel, a diving safety feature, was a more serious issue, and the prime reason to bring the watch in. She offered to send it out again, which was fine, until she repeated that I hadn't asked for the repair. That was unnecessary. Rather than engage in he said/she said, I opted to take the watch to someplace more polite. Politeness and customer service...