Panda Express — Restaurant in Petaluma

Came in and began to order, asked if they had the beyond chicken and the woman actually rolled her eyes, answered “no” and walked away. When she came back, I asked if they had not carried it here, and she answered that it had been discontinued in a tone needing to convey how irritated she was by my question. Based on this person’s outright rudeness, I probably should have left. Instead I asked for noodles, spring rolls and broccoli, I was given the most minuscule amount of noodles and 3 pieces of broccoli with some cabbage and 2 spring rolls in a bag. The cashier then charged for a plate… when I asked what I was getting, she told me the plate because if she were to charge me for what I got it would have been even more…wtf kind of scam is this place running? basically half a tiny bowl full of food and two little spring rolls for $12? If a customer is paying for a plate- give them a plate. Last dollar I will ever spend at...

Stay Away Unless You Have Great Health Insurance

On May 8th around lunchtime, we ordered takeout from Panda Express in Petaluma. Within just a few hours, every one of us who ate the food got violently sick — it was coming out of both ends, and it was brutal. My 3-year-old woke up from his nap drenched in sweat. The only one in our family who didn’t get sick was my daughter — the only one who didn’t eat the Panda Express.

We went to Kaiser and were told it was food poisoning. Thankfully we’re okay now, but it was a scary experience, especially with little kids involved.

I get that we can't "prove" anything in court, and Panda Express has lawyers ready to say it could've been something else — but this review isn't about winning a lawsuit. It's about warning others. If this helps one family avoid a horrible day (and potential medical bills), then it’s worth sharing.

Eat somewhere else. It’s not...

I work at the hospital just down the street night shift. There's no cafeteria for us at those hours so what we bring is what we have. I planned ahead tonight to pick up Panda before work. As I walked in there were only 2 people ahead of me but the first guy was obviously ordering for a large group of at least 15 people. The gentleman even offered if someone else could take his order so that those in line behind him could be helped but the worker refused. I finally stepped forward and spoke to the worker that I had to get to work and would someone be able to help me? That if I can't get served I won't have food all night at work and haven't eaten since last night. The worker refused to help me so I left with 15 minutes to find something else and get to work. When I left there were 12 people in line behind me all waiting. I will make it a point from now on to take my...