30th St — Local services in Philadelphia

Whew chile if you catching amtrak or aclr, you better hope you don't need customer service. Asked two females where to purchase tickets and where to catch train. Told them it was my first time catching it from that location. First lady was talking to a guy that was standing at her counter. Soon as she saw me she frowned and said can i help you. Told her what I needed and she said go over there, pointed and proceeded with her conversation. Then I asked her were the schedules on her table for aclr. She responded just take it and started pointing more aggressively. She was behind the counter under the departure schedule. The place she pointed me to was the amtrak office. Ok, so i go in. The lady in the amtrak office said "yes". I told her the same thing. She said go look at the big board, it will tell you what to do. Through the whole interaction, she never made eye contact. She just continued to sort what she had in front of her. I finally saw someone in an amtrak vest asked if he could help. Not only did he show me where to purchase tickets. He showed me where to catch the train. He should give those other 2 a customer...

This review is for local SEPTA trains ONLY.

I was apprehensive about taking the train here but I found it to be a pretty painless and enjoyable experience. I have used the Long Island Railroad often in NYC and this was pretty similar.

There were multiple SEPTA agents willing to help me reload my SEPTAKey card and tell me where to go. The train was on time and the ride to the suburbs was pretty quick.

I have lived in the Philly area for quite a while and never knew that getting around could be so easy. I will look to use this more as I live in the city. 30th Street Station is somewhat inaccessible from many parts of the city but you can hop on most trains from Suburban Station or Temple.

Don't be afraid to learn...

30th Street Station is a beautiful Historic RR Station going all the way back to the Pennsylvania RR to New York's Grand Central Station. The Interior and exterior are continually undergoing rehabilitation. You can make connections here to Amtrack, the 6 lines on SEPTA and the MFL underground rail system. Within a short walk to University City it proves to be a very convenient...