UM Spa — Local services in Philadelphia

Called beforehand to ask for an hour long massage and they first quoted me $50, however there was an extreme language barrier. When I arrived I asked if I could actually do a 90 minute massage and she said it would be $90. Almost double the price, but she couldn’t understand anything I was saying and I was like “massages are difficult work I’ll just let it go”.

During the massage they left an extremely cheap clear plastic clip on the table with me, and when I shifted it fell on the floor and a piece immediately broke off. The masseuse picked it up and I apologized profusely, but he showed it to me and said “see” twice.

After the massage I felt reasonably okay with how it went. I wanted a deep tissue massage but they didn’t understand what I was asking for and gave me a different type of massage. oh well, it felt nice. So the front desk lady asked how much I wanted to tip and I said 18 percent. However she refused and insisted I tipped more, which was extremely off putting. She told me to do 20 percent, and I finally relented, whatever.

However, when I looked at the receipt the tip she added was MORE than twenty percent. Plus a $3 service fee. Then the masseuse comes running up trying to tell her to charge me for this cheap clip, that could not have been more than ten cents.

Don’t come here unless you feel like being scammed. My back is still...

Yo, this place is awesome! I'm totally coming back here all the time for Mia. The menu was a bit basic, which made me think it wouldn't be that great, but it turns out they don't need any fancy extras because they give you hot stones, hot towels, and a foot massage with your service! I'm definitely going to be a regular here....

This is my first time having a deep tissue massage. Amy is Amazing 🙏🙏🙏💯💯💯💯💯 I will definitely come back...