NY Bagel & Deli Shop — Restaurant in Philadelphia

A perfect breakfast spot or quick lunch grab & go. Walked by this place and saw that there was a stream of people constantly going in empty-handed and out with bags of food. The storefront seemed unassuming, but we were intrigued and starving after the train. We didn't have much time before our meeting, so we entered the shop on a whim.

It's pretty tight at the front with limited seats/space to wait, two little touch screen key pads for self-service ordering, and the menu written on a long chalkboard sign spanning the whole left wall (and part of the right)! Ordering was easy and our food was done in less than 7 minutes, and I saw several others walk in to pickup orders they made online/the app. The place was clean and the sizzle and smells from the griddle make you even hungrier as you wait!

For the money and convenience, it was great! I can also see how this place would be great for hangovers or to grab brunch and bring home. Can't...

I’ve ordered basic bagels a few times from this place and they’ve been average. Definitely not the higher quality of your average real NYC bagel. After today’s sandwich I’m never ordering from this place again. I paid about $20 for an everything bagel with lox, cream cheese, capers, tomatos, pretty hefty price so I expected decent quality. Instead, I received the tiniest bagel that was smushed (less than half the width of a normal bagel), cold, extremely chewy with some parts inedible. The rest of the ingredients were ok. I called to inform them and asked if they could do something about it, at least provide a new bagel, the person I spoke with said “No one else has complained about the bagels and there’s nothing I can do about it”. Wouldn’t even give me a name of a manager. Wasn’t even asking for much. Anyways, highly advise against this place. Overpriced, poor quality and...

I ordered a bakers dozen of bagels through Yelp at 8:40 for my coworkers to enjoy. They arrived at 9am (much faster than the expected time of 9:30a). Seven of the bagels were rock hard and clearly not made today. When I called to let them know I was told that they opened at 7am and all bagels were freshly made. No solution was offered aside from apologies. And if you order butter it is small, individual packets of butter. The other 6 bagels were ok, not the best I’ve had but they were at least soft. I will not order from this...