Boulevard Urban Living — Local services in Phoenix

My friend and I were out shopping for some new furnishings for our homes and vacation rentals when we came across this furniture store. What a joke this place is!!! We walked in and wasn't greeted or even acknowledged one single time by the two girls behind the counter. We were the only people in the store the entire time and yet they never even look over at us one time. This is by far the worst customer service I have ever witnessed. We wanted to ask about some of their products but felt so uncomfortable and unwelcomed that we just left and will not return. I don't know what the girls behind the counter think they are selling? With the way they acted you would think this shops furniture was made of pure gold. The shop itself has some great furniture but the staff needs to...

I have had a great experience at Boulevard Urban Living and would highly recommend them. I visited the store after being recommended by a designer. Deborah W provided excellent customer service. I was shocked that they offer high quality, custom furniture made in California (yay! 🇺🇸)! I had 2 sofas and 3 large (custom size) swivels chairs made and they are much nicer and less expensive than Restoration Hardware, and delivered in 4 weeks! Yes, 4 weeks...and the select of fabric was incredible.

I was also pleased with the number of accessories and hard goods (tables, shelves...) available in their store. I picked up a fun chunky knit blanket, velvet pillows and really nice quality artificial plants.

The buyers at this store definitely have a nice eye for design....

First off all i have to say that the sales people at first are very friendly and helpful and the furniture they sell is very contemporary and stylish. We purchased a small sofa and we had issues with it -the buttons popped out and the sofa was wobbly -it took us quite a few phone calls to finally get them to return the sofa.We received a store credit and since they didn’t have too much variety for small spaces we decided to get two small cocktail chairs.After a few months, the seams already started to show wear and the leather is paper thin. We will not contact the store about the issue with the chairs,the experience we had the last time was enough. Like i said in the beginning very stylish and friendly associates until you...