Timeless Permanent Jewelry — Local services in Phoenix

DO NOT RECOMMEND!!! I planned a girls trip to AZ and booked an appointment for 5 to get permanent jewelry. The appointment was booked in February. I received an email and a text confirming the reservation the day I booked it. Fast forward to this week… Wednesday June 18th I received a text message telling me to confirm the appointment. Yesterday, June 19th, I received an email confirming again! Today, June 20th.. the day of the appointment… I received a text at 1:40 pm reminding me of the appointment. I drove 40 minutes from my Airbnb and arrived at the salon that houses her business. Upon arrival, the ladies at the front desk were very confused that I was there for an appointment as they hadn’t seen the owner of this business “all day”. They called her and then told me she would be calling me. She called me to apologize and say “she was out of town for 10 days & should have checked her schedule”. She offered to have someone she knows who does the same service reach out to me. This does nothing for the gas and time spent or the fact that our plans for this afternoon were ruined. This was the MOST unprofessional, MOST inconvenient thing I’ve ever experienced. Now her policy is that if we were to cancel or no show in a 24 hour window before the appointment that she would charge $25 for each person on the reservation. My advice for her… HOLD YOURSELF TO THE SAME STANDARD. My advice for anyone looking to book a service … DON’T...

Kaitlyn was amazing when we came in for Appointment. She shows you how the fit is and the different styles that would look good on you and offers her opinions. I will say, i doubted her but she knows what she’s doing and she’s 100% right. She is very sweet and the process was really fast. It also looks absolutely amazing!! I’ll be back to get more and refer...

Me and my friend got permanent bracelets from Kaitlyn and they are so pretty! She was so nice and easy to communicate with through Instagram and was able to get us in right away. She has a wide variety of chains and was very professional. I would highly recommend to anyone who always forgets to put on...