GameStop — Local services in Phoenix

GameStop's are just not the same anymore they used to be nice when they first started when they had older systems and all even GameCube and would sell them even ps2 but now it's ONLY about what's new. Have a question with them about your Xbox 360 or ps3? They will sidetrack it eventually with one simple phrase "your better off upgrading so you can play the latest games" well what if I wanted to do this for it or could you possibly fix it? I quote "there's no point in really trying to fix it when you can be better off getting something entirely new" here's your great example of today's industry it's only about what's NEW...What happened to those times you only wanted to have something fixed or have the pleasure of reliving past game systems? GameStop does not encourage it at all. My suggestion to all you classic gamers out there who only want the best in your classic needs and fixes for your system I extremely highly suggest you go to Fallout Games Video Games Store you will be treated with utmost respect for your classic gaming needs and they even will clean your systems and make an effort to do their best to repair it for you. They carry not only past games but even new ones too it's an all around gaming store experience from NES, SNES, Atari, even PS2, GameCube, Xbox, Xbox 360, PS1, Nintendo DS you name it. So all you classic gamers out there don't deal with GameStop's upgrade talk...You want to relive the past? Go for Fallout Games Store they will be a better...

Review for GameStop at 475 E Bell Rd #160, Phoenix, AZ 85022:

I'm appalled and deeply frustrated by the level of service I received at this GameStop location. After a helpful phone conversation with another employee , I was encouraged to come in to see if a power brick could salvage my malfunctioning Xbox. I was ready to make a purchase, one way or another,a new power brick or a new Xbox, but my experience with the self proclaimed manager, Jeremy, was nothing short of a disaster.

From the outset, his demeanor was dismissive. His unwillingness to assist, excusing it with a "I don’t feel like digging through the bin with the power bricks," was a slap in the face for a customer ready to spend money. And as if this complete disregard for basic customer service wasn't enough, his audacity knew no bounds when he decided to call the police on me, merely for seeking clarity on a promise his store initially made. It's a blatant display of utter disrespect and uncalled-for behavior. I have added a photo of the self proclaimed manager “Jeremy” who is the responsible party for this encounter

I have taken my grievances to GameStop's corporate level, and I urge others to think twice before setting foot in this particular store. A reprehensible encounter that leaves a dark stain on the...

I had a Great Experience at this location. Not many places will give you a buyers beware speech so I do my OWN research on products I am interested in, with an open mind on others personal experiences. The employees here know their craft and the niches that go along with them but you must have your own understanding or "knowledge" of what you are about to buy and the RETURN POLICY for electronics and other copyrighted media. When in doubt, ASK QUESTIONS! And remember, although we live in a consumer based society, you don't have to buy Everything!!!! I understand that you can't have a good day "Every Day", so I put that perspective into every experience. I don't understand the reasoning behind destroying a reputable Co because You had "a" bad experience, it's more likely that there was a misunderstanding! You are NOT entitled to anything in life!!! 100% Oh, and by the way...I made a purchase that I was pre-warned about....but I did ask about the return policy before "I" made "My decision".....🤔 lesson...