Natalino Italian Restaurant — Restaurant in Phoenix

Definitely do NOT recommend!! DO NOT COME HERE! Went here today (party of 4), walked in the door, waited about 3 minutes before we were acknowledged & seated. Restaurant was pretty empty, server comes to our table, hands us menus & places plates/silverware but never says a word. About 7-10 mins later a family of 4-5 walks in and behind them a couple, both families get seated. Somehow, someway, out comes a server takes the couples drink order & then a guy, maybe manager....maybe owner...(wasnt wearing server attire) comes out & takes the other familys FOOD order, yet no one has even turned to look at our table to see if we've been helped! We get up & leave after seeing what is happening & no one, NO ONE even looks our way to just ask if there's a problem or to apoligize. Ridiculous! I guess we just didnt meet their typical customer profile (if you know what I mean). Glad we took our business elsewhere!

REPLY (to owner/management response): We were there way before the rain started, if you want to find someone, something to blame check your cameras before replying & dont make up excuses. Maybe next time ask your servers or look at your table set up/list to see who arrived first & not pick & chose who you will help based on what they look like, as a manager/owner your skills are lacking. I wonder what excuse your other server made up when they also went to help the other table that got there after us?? Very unprofessional...

I've been dining at this location since 1989 when the sign on the building said Tomaso's. This restaurant has gone thru multiple name changes. Natale, the current owner, acquired this restaurant in March 2001. Natale changed the restaurant's name to Natalino in May 2018.

Since then, the primary theme for this restaurant has been friendly, family home style cooking.

The menu goes far beyond that of common pizzeria places. Savory veal, chicken, salmon and pasta dishes can be ordered. Patrons are welcome to request custom dishes; if the kitchen can do it then these requests are usually accommodated. One of my favorites is the lemon mushroom sauce on their salmon. I very rarely order off the menu. Of course, pizzas are available. Also, there are frequently fresh seafood specials available.

Natalino offers bar service; I usually dine at this bar and have received great service and met many friendly folks.

On many Saturday nights, there is live entertainment including bands and singers.

Periodically, Natale hosts wine tasting events put on by various vineyards. The multi-course meal is carefully paired with ideal wines.

Private party service is available. Call and discuss your needs with Natale.

Pick up and delivery service is available.

Natalino is open Mondays through Saturdays for lunch and dinner service.

For a great family experience, check it out and enjoy some great Italian food.

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IF YOU ENJOY THIS RESTAURANT OR HAVE HEARD GOOD THINGS PLEASE DISREGAURD MY REVIEW.... maybe i just went during the wrong shift or something.... but this is my experience. I ordered chicken alfredo pasta and mozzerella sticks through uber eats. The food showed up on time and hot.... but just to be honest... the food tasted like air, or water, it just had no flavor. I say "the food" but I'm primarily talking about the chicken alfredo. The cheese sticks were fine, i wouldn't order and pay for them again but they were in the low end of average. I'm not a good cook, but I can make chicken alfredo using store bought sauce and that turns out undeniably better than this and for a fraction of the cost. I apologize for leaving this review and I'm not picky, but Mcdonalds or Taco Bell would've likely been much better. I've never driven up to and seen this restaurant in person before. Originally i assumed it was something like Olive Garden, maybe even better food! But now.... idk i feel like maybe it's actually a fast food italian place, and idk maybe it was the cooks first day, or maybe they ran out of seasoning? Idk... I'm not excited about leaving this review but like... the food wasn't good.... I'm sorry 😥 but... THE FOOD WAS HOT, THE PORTION WAS LARGE, AND OTHER THAN THE LACK OF FLAVOR, I HAD A...