Universal Technical Institute - Corporate Office — Local services in Phoenix

I am sorry to say but we did not have a good experience with this school. My son was so excited to find a program that he thought he would enjoy. A program that would work with his learning style, which is hands on. We were told there would be very little book work and testing and mostly hands on. We asked multiple times and were always told the same thing. This was completely opposite when he arrived. It was mostly class work and tests. When there was hands on it was done in groups where not every student had the same amount of time with the hands on experience. My son had an IEP as well which we gave to the school. This was only partially followed. He asked for help, tried hard for several months but then fell behind. He failed two classes, became discouraged and reached out to his advisers multiple times but ultimately made the decision to leave the school. The day he withdrew we met with housing and the financial department. We were given information and told that he would probably be responsible for some of his tuition even though we personally paid a large amount monthly and he had financial aide. We had to wait for the corporate office to send us a break down. When they sent it the amount was very large and we would have to make payments. When we spoke to them finally (because Arizona time does not coincide with working NJ time) we were given an amount that he could not afford. We offered a good faith payment which was refused. We were then told, "we will just let it sit for 83 days then send him to collections". I explained the initial contract stated it could be a minimum of $100 but was told they couldn't hold that kind of note. They were very unwilling to work with us on the payment. I then tried to call the Exton PA campus where he went, left a message and have yet to hear back. It's very disheartening most of our entire experience with this school. In addition if my son would have been told to stay in classes just two more weeks he would have had the full financial aide for that section and we would not be going through this. Be transparent, be honest, support the students, embrace their learning. Sadly that is not what we received. We feel taken advantage of, kicked aside after he left, not cared for, not supported and honestly robbed of a lot of money. Do your homework, ask a lot of questions, don't go in blind. And as of this review still no response from either Arizona or...

My son is a student at the Houston campus. He is almost 6 months into the auto and diesel tech program and loves it! His grades are great, he is learning so much, has earned perfect attendance awards and been in the running for student of the class. His instructors have been awesome and he has learned so much in such a short time. He has a great job with a local automobile dealership and has just been promoted into the shop! His apartment with Collegiate Housing Services is really nice (better than my first apartment!) and conveniently close to campus. He has made a lot of friends and is having a really good school experience socially and academically. His goal from day one is to get into the Mercedes-Benz Elite Program in Florida after graduation. He has already met with the reps from the program and is on track to achieve his goal. Everyone we have dealt with at UTI from our admissions rep to housing services to financial aid, etc has been extremely helpful and willing to offer guidance and assistance. We have been very pleased with our experience with UTI and highly...

Graduated MOTORCYCLE MECHANICS INSTITUTE LATE/EARLY Model HARLEY DAVIDSON HONDATECH24 GRADUATED Universal Technical Institute AUTOMOTIVE TECHNOLOGY 2 Had a hearing to see if I could come back They told me that they where Terminateing all ties to me Student # 876525 So I guess I never graduated then I guess I will file complaints with the United states department of Education United States Department of Veterans Affairs Arizona IOG office far the state of Arizona and contact a ADA disability Atterney cause I am a disabled Veteran I feel that all use veterans benefits you wouldn't have a school if Department of Veterans affairs didn't approve all and if other Veterans new just how all treat Veterans and tell them all cutting all ties with me its all about big Buissness and how much money all are making all about money I guess Kim mcwaters made her million dollar bonus I feel used...