I recently had the pleasure of experiencing outstanding customer service at Appliance 4 Less OBT, and I couldn't be more impressed. After purchasing a washing machine from them, unfortunately, it broke down within the one-year warranty period. However, what truly stood out was their response to this issue.
The team at Appliance 4 Less OBT promptly sent someone to fix the machine, ensuring it was back up and running in no time. Yet, a few months later, the machine encountered another problem. Instead of further inconvenience, they went above and beyond my expectations by offering to replace the problematic unit with a superior model. Not only that, but they extended the warranty by an additional 3 months for added peace of mind.
What really made this experience exceptional was the speed and efficiency with which they handled everything. They delivered the new machine on the same day they offered the replacement, showing a commitment to customer satisfaction that is rare to find these days.
I want to extend a special thank you to Daniel, the manager, whose dedication to ensuring a positive customer experience was evident throughout. His professionalism and willingness to go the extra mile have earned my trust and loyalty as a customer.
If you're looking for not only quality appliances but also exemplary customer service, I highly recommend Appliance 4 Less OBT. They have certainly earned my highest praise.
Thank you once again to the entire team at Appliance 4 Less OBT for turning what could have been a frustrating situation into a truly remarkable customer...
Read moreOur 5 year old fridge died Thursday evening. There's no good time for a major appliance to fail but heading into a weekend certainly makes it worse. I was worried we wouldn't be able to find a good model, for a good price, and have it delivered in a reasonable time frame. Lowe's delivery window was a week out, and their offerings were decent but priced way out of our budget. Home Depot was no better.
I found Appliances 4 Less in a Google search and came in on Friday. Daniel greeted us as soon as I walked in. Right off the bat he showed me three models that fit our needs at different price points. All of them were literally thousands less than the big box stores and handily beat Appliance Direct, too. No sales pitches, no pressure. I was given model numbers to make my own comparisons, and honest evaluations of the features between the models.
I chose a really great LG model for a stellar price and drew up the paperwork, with a warranty, before the end of the day.
The best part is they were able to deliver it that Monday morning!
Monday rolls around and they arrive early and ready to go. They quickly stripped the doors off the fridge (it wouldn't fit into the house otherwise) positioned it, and reassembled the whole thing. It's been running perfectly for almost a week now and I couldn't be happier. I'll be back for a washer (mine is on its last legs), and anything else I need in the future.
Thank you Daniel and Lee, you have a...
Read moreAH-MAZ-ING! We had to replace our clothes dryer very quickly (ours died) we went to American Freight first but found that while the price was okay, the devil was in the nickel and dimes.. $40 for a plug, $120 for delivery etc. we were concerned the “all in” price would land us back at a retail price,, so we searched for other options and found Appliances 4 Less. Prices are typically 50% off retail the “extras” were almost half the price of American freight,,, if they charged at all. We loved that it was a family owned business, and Daniel was great to work with in selecting the item that was right for us.. most importantly, they deliver themselves, remove old equipment, hook us up, and showed us how everything worked. The other thing we really liked was that their repair service was in house and the company promises repairmen within 24 hrs. For us that is super important. I already have my eye on an amazing Fridge they have (even though we don’t technically need one,, in door water, 4 types of ice,, more features than we have and at 50% off) ,, a super deal! Highly recommend you check them out and...
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