Pine Mountain Hardware — Local services in Pine Mountain

When you return to establishment to return a lawn tractor battery for the third time you expect some kind of an apology for having to return three times for the same reason. You dont expect to have the owner of the store mr. Stokeley to come out from the back yelling at you and berating you for a manufacturers defect, which he will get his investment back from THE maker of diehard batteries for aaid defects. I am then told by the cashier that the business that fixed my lawn tractor didnt know what they were talking about regarding said battery. They've been in by business aince 1948, I'm sure they have aomw knowledge about lawn tractors and know how to tell if a battery is defective.

So im standing there now raising my voice as a reaction to the owners attitude trying to explain that the batteries are not holding charge and that im not trying to entertain myself by visiting Ace hardware to return batteries and that i just wanted to exchange. Again im yelled at and threatened physically by the owner and told that he wouldnt exchange the battery and to "buy one from the establishment i had my zero turn mower serviced because im sure they sell batteries too". So before this escalates further i tell the cashier to give us our money back and take my frustrated self out of store and yes the establishment that serviced my mower does sell batteries and i havent had an issue since i inatalled one of their batteries in my mower. Needless to say Ace hardware in Pine Mountain will never earn any future business from me, but it would be a good idea for the owner and cashier to learn a little commin decency and...

Why do you go to a hardware store? We go there because when we’re stuck, confused, in a bind, or in possession of the wrong size bolt. We go to the hardware store because we want service and not stacked to the ceiling, busy, unhelpful employees and low, low (not really) prices. Pine Mountain hardware, it’s for more than a box of screws. Milady and I feel pretty darn good when we go into Pine MountainHardware, because it has Camp Chef pellet grills and a friendly employee greeting you when you walk in the door. The building smells like hardware and help. The owner has a hard sell if he finds out you might want a Camp Chef grill. If I ever decide to buy one, I’m driving the two hours to get it here. I owe him that for the sales pitch! When you walk in Pine Mountain Hardware, you feel like you’re entering a safer and more peaceful time. They don’t sell things as much as they work to discover what you need and what you should do about it. They give answers. This is the way all hardware stores should be, but until all of them do become this way, make your path to Pine Mountain Hardware, and enjoy the good things and a little bit of...

I live half way between Columbus and Pine Mountain so have a choice. I chose yesterday to go to Pine Mountain even though I knew I would pay more. The young man that assisted me was friendly and knowledgeable. Then I went to the checkout. I realize this may sound petty but she made me feel like I was trying to steal a dime. Note: there was no one in line behind me. My total was $11.10. I gave her $11.00 and said something about the dime I knew I had. With a HUGE SIGH she said just give me another dollar. While getting another dollar, I found my dime. When I gave her my dime,, there was another HUGE SIGH. I believe she thought I was stealing or wasting her time. Jimmy Dent would NEVER permit this attitude,...