SpyCentre Security — Local services in Plano

I purchased the Recorder Gear HD Camera glasses from the Plano store for $159. The item arrived in a timely fashion, and in working order. However, the video generated by the glasses would not play properly in either Windows Movie Maker or in Pinnacle Studio 20. The video and audio were grossly out of synch. Efforts to reformat the raw video to repair the problem were unsuccessful and should have been unnecessary. The manual accompanying the glasses "recommend" using the VLC Media player, and so far this is the only media player that runs the raw video satisfactorily. I contacted Spy Center with the complaint, and the gentleman informed me that they offer no refunds on purchases of these glasses, and he offered no further advice about the problem. I am compelled to rate this store ONE STAR for not making clear about the limitation of media players and editors that will work with these glasses and for not offering a refund option. I have never purchased anything that did not offer a refund upon dissatisfaction....

I need to contact them about the playstore app about the lawmate keychain. I owe apology to Austin Hanks about the misunderstanding headache and confusion. With the lawmate keychain they are wonderful. They help with every matter I will shop with them again once matter is resolved. I also owe apology to Dominick for my phone going dead on him yesterday as well. We would like to resolve this matter today. Just as with the pc cam viewer from the playstore app. I think that it would work better if the playstore fixed the app bug fix. I think he thought Hanks did thought. That I was not listening very well as much as I got frustrated too. When I know it's the app on my phone also there is two pc cam viewer apps for the lawmate product's I discovered as well. I will be contacting them today to problem solve...

We got a security camera system installed on our house which included 5 cameras. One however only worked a short time. When calling they said to reset the system so we did and it worked for another short time. Work truck was broken into 2 times but the camera for that was out both times. We had to raise hell to get them to come fix it. They finally did but then tried to say we owed $300 for a new camera which nobody authorized the purchase of a new one, btw is still broken. In the it was agreed that we just wont do business any longer. Wish we would've shopped around a little bit more before spending that much money on non...