Insomuch the owner of the establishment is friendly, he apparently does not understand " customer relations 101." Unfortunately I had a very serious reaction to one of his "remedies" for pain discomfort. I expressed that I did not want a " high" effect Just a soothing item that would relieve me from the discomfort from a shoulder injury. I went home and did exactly what was told to me to do . After throwing up for hours, feeling weak, not able to sit up or walk and shortness of breath I called for an ambulance to take me to the hospital. After being hospitalize for a nights stay. I went back to BLUE DRAGON SMOKE SHOP and discussed what I went through. I respectfully asked for a refund for the obvious reasons. I received an abrupt NO. We do not offer ANY refunds. I only administer one tablet from the canister. I did advise him that it was my intention to speak with him opposed to his employee which was relaying the information to him in my presence over the phone. He would not even speak with me. It was not my intention to create a poor review on BLUE DRAGON however I would write a review . Before leaving the store I left my phone number for him to reconsider his options. I waited for days before my review to go public. With NO follow-up from him I decided to do what was told to him and what was going to be the outcome. What surprises me is that for the @$25.00 dollars that I Paid is very inexpensive with the possibility of loosing a customers or customers. I wonder now WHY the item was reduced from $50.00 to $25.00.I NEED TO TO A FOLLOW UP with the Attorney Generals office to see if this product was " called back." Perhaps a little customer service goes a long way, opposed to possible dealing with code compliance from the city of Plantation. For some obvious non complying business code violations. Well all I will say is for your own health reasons PLEASE know what is being sold to you and who is SELLING you the product take care........................ NOT A ' friendly reply... and no I don't drink. and there is no such thing as CAN'T when it come to a REASONABLE request.. I GUESS ITS ALL...
Read moreWent in this morning for a piece and when I tell you Moe !! Moe is amazing ! Beyond knowledgeable , helped me get what I wanted and took the time to talk to me and make me feel very welcomed to my new neighborhood , will totally be coming back for further items and just to say hi . This is an amazing store an atmosphere!!! Totally recommend coming !!! You won’t be...
Read moreBEST smoke shop! Hakim was very helpful and respectful. He’s knowledgeable but not pushy. I ended up getting 3 items when I was considering 1. Gave me a grand opening discount. I was very happy with my purchase. Also great inventory lineup as well and great prices! Will definitely come back! Shoutout to Hakim again...
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