Patricia South Bridal and Formal — Local services in Plantation

I give them 1 star because the dresses had no fault the customer service in this store sucks. This is your typical store that when you walk in everything is nice and once you sign and pay for your dresses then stabs you in the back. You go to a specialized store and you trust they will take the right measurements and take into consideration other factors, in my case two growing kids and a wedding 6 months away. As most of you know dresses have to be ordered in advance. In the case of my 3 year old the dress came in 2 weeks after it was ordered and in the case of my 8 year old the dress took 4 months to arrive. I ordered my girls' dresses 6 months before the wedding and made sure the store knew the wedding was 6 months away. 3 weeks later when I went to get the dress for my 3 year old and tried it on her we realized the dress was too tight, I told them I couldn't take the dress like that because this was a growing child. The owner of the store fought with me and blamed me for ordering the dress on that side, he even had the audacity to tell me I signed to order that size, he was right I did but only after the girl who helped me, measure my kid and told me sign here to order the dress. He wanted to charge me around $65 to exchange sizes on a dress they ordered too small, I even had them measure my kid again in case she had decided to have a supernatural growth spurt and the measures were exactly the same. I was able to change the dress for another one in the store and avoid paying the ridiculously charges. In the case of my 8 year old who has the body of a little girl still with baby fat the measures came up to a size 12 but it was decided to order it in a size 14. The store failed to tell us that the dress was for a Junior Bridesmaid, my daughter is 8 and even though she is tall for her age, she is not tall to pass for a 14 year old girl nor does she have the body of a 14 year old. When the dress came in, the front chest part had padding for a person with a bigger chest, the dress had to be fold in the middle so the upper part and the skirt could be in the right place because my daughter doesn't have a long torso, and the dress was long enough for a person that measures 5.5. No lie my 21 year old cousin, who is very tall and skinny tried the dress and it fitted her perfectly. The wedding is in June 25th and at this point I would have to pay a re-stock fee plus a rush fee to order a new dress to get in the store on time. Again it is not the dresses fault. The people in the store don't know what they are doing, they have a really bad customer service, being the professionals they claim to be and all the knowledge they claim to have nobody guides you, and we went in there trusting these people knew how to handle a growing kid and I firmly believe they should have given us more information and guide us better on the dress for my 8 years old. I guess all they cared about was the sale and not a...

On Feb 17, 2024 My daughter & I visited Patricia's Bridal for the 2nd time.

The 1st time was 15 years ago when searching for a prom gown that we had thankfully found & had altered at the shop. The dress was beautiful and the alterations were impeccable! I had said to my daughter, on that day... "Someday when you get married, we will come back here & find your wedding gown!!! Well.... Fast forward 15years & YES! Here we go again! We were ready for our next magical experience! I must say; The experience we had so many years ago was just that...magical!

Patricia herself, had taken great care with us then...in her beautiful family owned business. That is situated in a building so uniquely constructed, that you feel as if you are "A giant dollhouse!" Each room is as special as the next & you are made to feel like a very special welcome guest. It's as if, you are entering her very own home!

My daughters wedding date was fast approaching, we were a bit behind, when it came to completeing the items that needed to be knocked off the ever growing "Wedding to do list!" We had just 60 days to find & process my daughters dream dress! We also had a modest budget!

She needed a special wedding dress that was suited for day time... & Yet, would take her into an evening dinner party celabration. This was not an easy task. But once again ..(& well past the actual time her doors should have been closed for business that day.) Patricia came through!!!

ONE VISIT... & With ONE VERY SPECIAL WOMAN, who possess great skill & determination... She did it again!!!

We could not be happier with our experience! Patricia found my daughters dream dress! We cannot thank her enough!!!

Should you be in need of a formal dress... Be it a wedding dress, bridesmaid, mother of the bride, guest of a wedding or flower girl type dress.. Patricias Bridal, is the place to go for a wonderful experience, fair prices & terrific service. Things as a consumer, I value greatly! But throughout this process have had a difficult time finding, that is; prior to visiting Patricias Bridal!!

So, If you too value those things... Then this is your place to go!

I am writing this review- To spread the word & save others some very valuable pre-wedding time!

Patricia also offers many other bridal needs such as Tuxedos, Photography, Accesories etc... Just ask...She has been in business in the South Florida area for 40+ years. She can hook you up with all your Bridal needs!

Thank you Patricia for all you do! You are the...

I can understand the mixed reviews on this place as I had a mixed experience with them. I probably should have just left when I got there & found out they had written down my appointment as a bridesmaid instead of a bride so no consultant was available. Thankfully they freed up April and she talked to me about my likes & budget. She picked out the dresses for me & was very helpful, friendly and patient as I went through at least 10 dresses. She was even willing to give me a few more to try on after I had 'the moment' in a dress just to make sure that really was the dress I wanted. Sure enough it was & while I know everyone always says the bride looks great & the dress is beautiful I really felt people meant it on my wedding day & I felt fantastic in it. The only other negative experience I had with them was I live out of state so I knew they'd ship it to me when I bought it (after trying to convince me to return for alterations because they know the dresses the best). They told me about how long it would take for the dress to come in & when I realized it had passed that time I called to check on my dress. Turns out it had been there for a month & nobody ever contacted me. They thought they had sent an email, but I never got it & a phone call would have been more appropriate. The shipping expense seemed much more than it needed to be, but it was to come signature required & it was my only option since I wasn't returning to FL to get it. When it arrived it was packed in a box that was obviously re-used as it wasn't all that sturdy, there was no signature required & we had some light rain that day. I was furious when I got home & found it on my doorstep in a crappy box in questionable weather. The only thing that prevented me from calling & screaming was that they had at least packed it in a very nice cloth bag, it was undamaged & I just wanted to be done with it. So, long story short I can see why people have good & bad experiences here, but I still think it is definitely worth your time to make an appointment and see what they offer. If April still works there & you can get her I would highly recommend it as she's the only reason they're getting as many stars as they...